Date you ordered and received the phone vs. "will ship by" date

[brettlewis]

Should I disregard this, I have only gotten the order confirmation e-mail.....

was your order online, or in store?

 

[LoremasterJ]

Ordered my phone on 5/8 and got it 5/13. The site said "Will ship by 6/1" when I checked before I got my phone. I ordered at a VZW store also.

 

[midnightcobra1009]

was your order online, or in store?

I ordered it online...

 

[brettlewis]

I ordered it online...

thats a good thing. If you ordered in store the only way to track it is to call the store and ask them where it is.

 

[carmendiva]

I ordered mine 5/14
with an estimated shipping date of 6/1(although another rep said 6/3)

So its the weekend and im really hoping to get it really really soon(like wednesday if my schedule is anything like anyone elses)

 

[Dr3w86]

I thought that I ordered mine on 5/7 but the brilliant Verizon sales person forgot to put in the order until 5/13, when I called her to check on the status of my phone. When I ordered it on the 7th I was told I would get my phone on the 14th. But now thanks to the order not being put in right away, it is now scheduled to be shipped on 6/1.

 

[Member113588]

I ordered mine 5/14
with an estimated shipping date of 6/1(although another rep said 6/3)

So its the weekend and im really hoping to get it really really soon(like wednesday if my schedule is anything like anyone elses)

Yeah, I ordered 5/9 and was hoping to have it by yesterday. Didn't happen. Don't depend on it being here any sooner than the posted ship by date is, because odds are there is a good chance you wont get it till close to that date.

 

[uber_mike]

Ordered mine yesterday... (5/14) was told I'd get it on or before 6/4.

Looks like I'm joining the group of you guys who are waiting.

 

[kbaker310]

Ordered mine on 5/7 from amazon, delivery estimate of 6/9-6/23. Hopefully they are playing it safe and I get my phone a little earlier. Should have just ordered from Verizon.

 

[ORDarksideD]

Ordered mine on 5/11. Emailed someone at VZW about payment methods and was told I'll receive the Incredible in 2-3 business days. I'll post when I get it.

 

[34.50]

I ordered mine in VZ store today, and they said it'd ship 6/1 (she said 6/1 to be safe), but she said most people get 'em sooner

 

[MrsB1227]

ordered mine today (5/15) online. hoping that the site was just being safe with the 6/1 "ship by" date. that is just way too long to wait

 

[brettlewis]

dont listen to what the vzw people said.

one person told me 3-5 days.
today they told me I wont get it till may 26th or later.

I dont know, they dont know, my cat doesnt know. or maybe he does, but he isnt telling me.

 

[wildrice]

Ordered mine 5/7 at a Verizon store, was told there it would be shipped 5/14 with one day shipping, received it 5/11. I believe at the time I ordered it the website said will ship by 5/29.

 

[Kev13Dd]

Ordered: 05/13/2010 (online)
Estimated: 06/01/2010
Status: Processed
Location: Seattle, WA

I'll update when I get it!

K

 

[midnightcobra1009]

Ordered: 05/13/2010 (online)
Estimated: 06/01/2010
Status: Processed
Location: Seattle, WA

I'll update when I get it!

K

Me and you are in the same boat, I ordered online on the 13th also, and my order status says processed, but Im in SC... I wonder who will get it first!?

 

[carmendiva]

it is really annoying to get 3 different stories
from the customer service reps

though im not surprised at how dumb they are

 

[serenityseeker]

I did a phone order Sunday 5/9 and the rep said it would ship Monday 5/10 via Fedex 2 day. I called today for status..its not shipped and the rep said it will ship 5/29 now. Im kind of pissed but this phone is hopefully worth waiting for.

I too got this story/lie from a rep on the phone. I was selling my blackberry and he assured me more than once that it would ship the next day and I would have it in two days. Ridiculous that they need to lie, just tell me the truth ya know?
When I called back after getting no tracking number and ultimately talked to a "superviser" was told I could just order a different phone (and pay for it) to tide me over. Then I will need to package it up, send it back, transfer information on the phones again. Cant even begin to describe the difficulties with patient tracking and billing programs I use at work. Spent a couple of hours on the phone on top of it. The "superviser" did not want to take ownership over the whole fiasco. Her solution was to offer me a 20 dollar credit on my bill. I was paying full retail for the phone and about to purchase another. Definately rethinking that decision now.
A little honesty and customer service goes a long way...this missed the mark big time. As a customer with nearly a decade of service and five lines on verizon I am dissapointed in the attitudes and reactions of those I dealt with.
In short, do not believe anything they tell you about shipping until it is in your hand.

 

[GreatGoo]

I have had a crazy experience. I ordered the dinc in the Verizon store on 5/8. I was told by a CS rep that the phone wouldn't arrive till 5/12. Didn't come on 5/12. I called CS and rep said it was stolen in the mailing process and they need to resend a new one. Reimbursed for the my case and screen projector for the trouble and I was told the phone would arrive on 5/14. Phone didn't arrive on 5/14. Called CS again, there was some big mix-up in my order that the rep and I went through together (long story). Any who, I'm getting the phone for free!

Currently my order is processed and awaiting shipment. They are using the 5/12 date, not the 5/8 date for my purchase.

I'm hoping it ships tomorrow, but I'm trying to stay calm considering it's now free. Still really excited to get it though.

 

[MTC]

Ordered May 7th in stores (this was friday around 8pm).
Received Wednesday may 12th around noon.

I was reading on here the day before it came to me seeing people say it was backordered and that online it said it wouldn't ship until the 29th or something. I even called verizon and they told me that too. But it still came to me the next day.

 

[loowaters]

I ordered on 5/8 from a Verizon corporate owned store and was told it would ship on 5/14 w/ free overnight shipping. That means it should have been here yesterday...I'm still waiting.

 

[uber_mike]

I ordered on 5/8 from a Verizon corporate owned store and was told it would ship on 5/14 w/ free overnight shipping. That means it should have been here yesterday...I'm still waiting.

FEDEX doesn't do Saturday delivery unless the shipper pays more for it. (Which I highly doubt Verizon would...) You'll probably get it Monday.

 

[ItGambit]

Ordered on : May 10th (from a corporate owned Verizon Wireless store)

Expected date : May 26th then moved to May 29th

Order Status : Still being processed ... call Verizon Friday(5.14.10) still no updates hope to get it sometime this week.

 

[Member113588]

Ordered on : May 10th (from a corporate owned Verizon Wireless store)

Expected date : May 26th then moved to May 29th

Order Status : Still being processed ... call Verizon Friday(5.14.10) still no updates hope to get it sometime this week.

I ordered the 9th, just called today and they told me to expect it Friday.

 

[DROIDdidME]

Tomorrow starts the first business day of the week! I'm really hoping my wife and I receive our Incredibles this week