dead screen on my droid but touch, sound, phone, keyboard and buttons all workSupport


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  1. echoxiv

    echoxiv New Member This Topic's Starter

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    I dropped my phone and the screen isn't working but the touch does. I can unlock the phone and even call people. I tried voice commands (which do work) but I don't know any. The LED is flashing, I got two unread texts while the screen was out. I pulled the battery and waited a couple times, still nothing. I should have an insurance policy from Verizon on my phone but I want to see the texts I got, is there a way to back it up?

    It's running Froyo (2.2) and it's rooted. The version of the OS is something from late June.

    Much appreciated!

    (Original Motorola Droid)
     

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  2. drimah

    drimah New Member

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    I have the same problems. When I brought it in to the local Verizon store, they explained that the new Froyo 2.2 has caused this problem to occur on several phones. No solution, but I'm waiting for them to ship me a new phone.
     
  3. Shadowtech

    Shadowtech Well-Known Member

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    The LCD and the touch sensors are completely different circuits I believe. So while the touch response might still function, you probably destroyed the LCD itself when you dropped it.

    If you have insurance, take it back. If you don't have insurance, I'm sure you'd take it back anyway. Chances of getting a replacement D1 are dropping here recently though. You could also send it off to Motorola and they will fix it for $75, and you're guaranteed a D1 replacement.
     

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