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Dead spot on touch screen

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  1. hortstu

    hortstu Well-Known Member

    Every few months a section running top to bottom on the right side of my screen becomes unresponsive. It usually goes away mysteriously after a few days , sometimes hours. I had this problem with my first evo and exchanged it for this one. I've wiped everything but a factory reset. The prep for that would be very time consuming. It's very annoying, screws up texting and usability of the device.

    Doesn't anyone else have this problem?

  2. andygu3

    andygu3 Well-Known Member

    I moved you over here

    Seeing that you are rooted, maybe it's a rom issue and maybe not the phone?
    Rxpert83 likes this.
  3. Rxpert83

    Rxpert83 Dr. Feelgood Moderator

    It could be a ROM/Kernel issue. But if you flash a new one and that doesn't fix it the touchscreen or its sensors may be going bad. Strange that both your phones have done this.
  4. andygu3

    andygu3 Well-Known Member

    Yea, that is strange to have back to back phones have a similar issue:confused:
  5. hortstu

    hortstu Well-Known Member

    Thank you for the help. This issue has occurred with multiple roms though. It has "corrected" itself since yesterday.

    Thanks, I think you're right but if you are I'm shocked I don't hear of this being a common problem.
    andygu3 likes this.
  6. hortstu

    hortstu Well-Known Member

    I could be wrong but I think it might have something to do with the chargers I'm using. Seems like some chargers might make the screen act funny, even after charging. Anyone experience anything similar or have any input?
  7. hortstu

    hortstu Well-Known Member

    It's definitely the charger. My car charger screws it up and I haven't figured out what fixes it yet but it always corrects itself with time. I'll stop using the charger, anyone have any idea how to correct it faster than waiting it out?
    Rxpert83 likes this.
  8. skywalkin1138

    skywalkin1138 New Member

    Hmmm, I'm seeing this issue and I have not rooted my phone. Started happening yesterday (hopefully it will resolve itself). I've had the phone for almost 5 months.

    I've seen other posts that indicated a factory reset may fix it, but I don't want to do that if I can help it.
  9. Granite1

    Granite1 Zercron Encrusted Tweezer Moderator

    Are you interested in rooting?

    There are lots of folks ready to help if you want to give it a shot. No pressure around these parts either. :)

    I believe we can clear the phones caches without a custom recovery.
    Let me check and see the proper steps for clearing the caches with the stock recovery. I'm not 100% for the process on the stock recovery only had it for like a week, lol. :D
    andygu3 likes this.
  10. andygu3

    andygu3 Well-Known Member

    I'm not sure if you can clear caches without a custom recovery other than clearing caches in manage applications.

    Doing a factory reset is pretty easy nowadays with applications mybackup pro or sms backup. Google stores all contacts so doing a factory reset can be a benefit to this sort of issue
    Granite1 likes this.
  11. Granite1

    Granite1 Zercron Encrusted Tweezer Moderator

    If I'm not mistaken once you're on the stock recovery screen can't you hold the volume up (or something) and it gives the options to clear the caches?
    I could have sworn I've seen this somewhere, but my searches have brought back nothing.
    I didn't have the stock recovery long enough to mess with it.

    Idea! I'll flash the stock recovery and try it out. :D
  12. argedion

    argedion The TechnoFrog Moderator

    Sounds like to me this is falling more under software than hardware. It keeps clearing itself up so it could be cache but I'm not sure that just clearing cache would solve the issue as Hortstu is rooted. Like Mario I wasn't on the stock long enough.
  13. hortstu

    hortstu Well-Known Member

    I'm rooted and I've experienced this problem on 2 phones and with at least 3 different ROMs. I have, of course, tried clearing the caches and that didn't do the trick. It seems to resolve itself over time but is annoying as hell until it does.

    I'm pretty sure it is triggered by charging and relieved by charging but haven't figured out which voodoo dance to do to solve the problem when I want to.
  14. hortstu

    hortstu Well-Known Member

    I'm sure you'll all appreciate this tidbit. I was having the issue earlier tonight. I just wiped everything and installed a new ROM. The issue was there at startup before even installing google accounts apps anything. Looks like I'll be going stock soon to replace my second evo.

    Are all Evos rootable right now.... even ones with the latest software?
  15. argedion

    argedion The TechnoFrog Moderator

    Not all I think the later versions are not. I believe that only hboot 2.16 and earlier are.
    hortstu likes this.
  16. hortstu

    hortstu Well-Known Member

    Great. They'll probably give me a refurb. Hopefully it doesn't have anything newer than 2.16.
  17. Grinsta

    Grinsta New Member

    I fixed mine by changing the mouse speed in the keyboard settings. I lowered the speed and it was fixed, so I raised it back up to faster and still fixed. I had a blank spot going top to bottom close to the center of the screen. It made it impossible to use swype. I had just run hardware and software updates on the phone. HTC Evo 3D and almost 2 years old now. No insurance, so replacement was out of the question for me.

    Sadly, the problem just came back after unlocking it almost 10 times. I am still thinking it is an update I had just run, so going to factory reset it.

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