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Dead spot on touchscreen

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  1. johninbigd

    johninbigd Well-Known Member

    I posted in the troubleshooting section about a bunch of weird things that started happening to my Droid yesterday. I thought about doing a factory reset, but I've discovered that I now have a dead area on the touchscreen on my phone. It covers the Search button and above it for a centimeter or two. So, the Search button doesn't work, the Delete button on the soft keyboard doesn't work, and the Next button doesn't work when going through mail in Touchdown.

    That sounds like it's definitely a hardware problem. Should I just go have it replaced tomorrow?

  2. radikal

    radikal Well-Known Member

    yes :) thats what i say. yes. if you can have it replaced, do it
  3. johninbigd

    johninbigd Well-Known Member

    It should be under warranty. The warranty is for a year, right? I think so. I should be good. I guess I'll have to backup all my apps and data, or whatever. I haven't done that before, so I guess I'll have to figure out all the steps I need to take before I take it in.
  4. radikal

    radikal Well-Known Member

    its not root right? if its root you should flash the sbf, instructions are around, if not yeah, back it all up.
  5. johninbigd

    johninbigd Well-Known Member

    It's not rooted. Just plain 2.1. What's the best way to back it up? I want to make sure it's all backed up well because I need to wipe it before I take it in.
  6. radikal

    radikal Well-Known Member

    there is an app called mybackuppro

    or just do a backup with astro file manager
  7. johninbigd

    johninbigd Well-Known Member

    Okay, I got Astro and did a backup. So what will the procedure look like? Will it go like this?

    * Get new Droid
    * Install old SD card into new Droid
    * Install Astro
    * Restore apps from backup

    Other than setting up Gmail and my Exchange mail (Touchdown), is it pretty much that simple?

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