Heres the situation, I have a Captivate and I love it. Two of my co-workers also have them. We all work in the same office, we bought them together through work. Mine ALWAYS drops calls, like 3 or four times a day. My co-workers do not. I did a reset ect, and nothing seems to work. So I want to exchange my Captivate for another one. Problem is there is a small ding on the left side of the phone. Will they give me a hassle about that? Got the phone two weeks ago. Should I call AT&T tech support or do they not care? Thanks!