My droid could not stand falling out of my hand at 55 miles an hour, it broke its back, lost its skin & battery, thank heavens I had insurrance on it after eight trips to the verizon store I finaly told them at Verizon I did not want this phone anymore as it kept heating up it would burn your ear ,Eight times they kept telling me something different , three times I was told to click on the spam killer as two many programs were running, I had them deactivate the droid & activate my old moto at 12:00 noon , they told me go home get the box as they needed the box for me to get another phone,when I got back,they said they cannot give me another phone, they would not take the droid back & they knew that day May 5,2010 was the last day to return that phone by 8:00pm,I than cancelled my moto. Verizon than sent me a bill for $450 for cancelling the phone that they deactivated at noon that day,looking for my day in court,now trying to get this cliq working,this is the firstphone I've had that you can not put contacts in! waiting for my day in court!