So I'm using a white hero from europe I believe but it doesn't function as it should (i'm referring to the ones on youtube). For instance, I can't drag an app on homescreen to delete it. The red delete box does not appear at the bottom nor can I drag it to begin with. Also, I can't use the pictures I downloaded to backgrounds folder on my sd card to use as wallpaper or lockscreen even when I'm using Linda file manager. And I only had English to choose from at the beginning when setting it up... I went to htc websites from us, uk, and europe for firmware upgrade and my phone's not compatible with any of them. This is my very first smart phone, so if I could get some help, I'd appreciate it very much!