defective phoneGeneral


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  1. johnnyc418

    johnnyc418 Well-Known Member This Topic's Starter

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    my dinc is defective so verizon will be sending me a replacement. will the phone be a refurb?
     

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  2. necosino

    necosino Well-Known Member

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    Ask them, not us.
     
  3. DROIDdidME

    DROIDdidME Well-Known Member

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    If you haven't passed your 30 day buyers remorse period then it SHOULD be a brand new phone...if you're outside those 30 days then consider yourself lucky if they send you a new one. Hope this helps!
     
  4. robo123

    robo123 Well-Known Member

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    They sent me a refurb, and I returned my phone the day after I received it in the mail. After talking to them on the phone, I had a new one ordered right away. Unfortunately, "right away" in terms of the incredible can be 2 to 3 weeks or more!
     
  5. johnnyc418

    johnnyc418 Well-Known Member This Topic's Starter

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    was it in good cosmetic condition? ive taken very good care of my phone, i would hate to get one with a scratched screen or scrape on the body.
     
  6. GrandMasterB

    GrandMasterB Go Go Gadget Flow! VIP Member

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    I have had several refurbished phones over the years and they always have new outer casings etc. I am very VERY particular about the condition of my phones and I have never been able to "tell" it was a refurb. However if your within your 30 WFG then you can request a new device instead of a refurb.
     
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  7. Reddman6988

    Reddman6988 Well-Known Member

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    I would be upset to get a scratched phone, refurbished or not
     

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