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Defy issues, help!Support


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  1. J4d3

    J4d3 New Member This Topic's Starter

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    Hi,

    I recently purchased this phone and it's awesome! Rephrase: It WAS awesome. Then, one day, it decided to start crashing. Constantly. I couldn't take pictures and then look at the roll; could run only a very slim selection of apps without failure. Then for some reason, it would attempt to restart itself and freeze on startup. This could only be resolved by removing/replacing the battery. Even then, it would only function well for a couple minutes upon turning it on.

    I took it back today and exchanged it for a new one. This one was working fine too. Until I plugged it in to charge and it didn't allow me to use while on the charger. It made me miss my old broken one.

    I like this phone and want to keep it if I can solve these issues. Is it mere coincidence that these phones were both having issues? Or is it something more (i.e. sim, phone itself, something else)?:confused:

    Thanks in advance for any help!
     

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  2. BobbyPhoenix

    BobbyPhoenix Well-Known Member

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    Are you using the charger that came with it? Aftermarket chargers seem to have negative effects on phones.
     
  3. Sefriel

    Sefriel Member

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    Aug 7, 2010
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    Where are you? Can you take it back in to the shop? Vodafone and 3 in the UK are pretty good about exchanging phones. Possibly a software reset issue, but if it's a third party charger then it may not be charging possibly.

    My house is a 3-android house, and our other phones are both HTC. The HTC charger charges at a much slower rate than the Motorola charger, and if I try using a micro-usb charger for my bluetooth headset the HTCs will charge VERY slowly (as in overnight) and the Moto loses charge! Same with trying to charge from a USB on a laptop.

    Check your charger, as the above poster says. All the best with it.
     
    TerryMorgan61 likes this.

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