Desire and SD card problems....

Discussion in 'Android Devices' started by muzland, Jun 29, 2010.

  1. muzland

    muzland Member
    5

    Apr 28, 2010
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    Pretty sure I am not the only one having these problems.

    Had the phone around 3 months now and it is an excellent little phone apart from a few issues (most of which resolved when we get 2.2).

    I have had the following SD card problem at least a dozen times. When it happens it refuses to save any data to the card saying that there are insufficient permissions. Re-booting the phone solves it (annoying but at least there is a work-around). I have a 4Gb Sandisk card that was supplied with the phone.

    I have now had a much more serious SD card issue. The phone is now telling me that the card is blank or has an unsupported file system.

    Re-booting does not solve this issue. I have tried to read the card in my PC but it is no longer recognised. I am waiting for a call back from Virgin tech support to probably give me the advice to format the card and lose all my data (some backed up, but some not).

    Has anybody else had this problem and is there a solution?
    Does 2.2 help with these SD card issues?

    Cheers
    Muz
     

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  2. SUroot

    SUroot Well-Known Member
    1,113

    May 25, 2010
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    UK Technical Lead; Desktop Support
    Riddlesden, West Yorkshire, UK
    The card supplied is pretty dodgy. i think if you search this forum, you will find a lot of similar issues.
     
  3. d.chatten

    d.chatten Well-Known Member
    38

    Jun 17, 2010
    104
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    UK
    You say that the card isn't recognised by your PC, have you tried a different sd card reader? have you run a check disk on the card? have you tried any recover software on the card?

    If the card is seen by windows but not readable the try the software on the link below to recover your data to your PC, if you recover the data then use the software in the second link to wipe and format the sd card, after the card is formatted and inserted into the phone you will get the error message that you stated in your first post, just format the card using your phone then transfer you data back to the card.

    Recuva - Undelete, Unerase, File and Disk Recovery - Free Download

    SD Memory Card Formatting Software | SD Memory Card | Digital AV | Consumer Products | Support | Panasonic Global

    Hope this helps.
     
  4. SUroot

    SUroot Well-Known Member
    1,113

    May 25, 2010
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    UK Technical Lead; Desktop Support
    Riddlesden, West Yorkshire, UK
    You could do that, but honestly I think its a waste of time. The errors will probably return with this card. Plus its a low class (2) I think.

    Loads of people here have had similar issues that went away when replacing the card with something better.
     
  5. d.chatten

    d.chatten Well-Known Member
    38

    Jun 17, 2010
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    UK
    I would have to agree, but at least he can try to recover his data from the card with recuva and restore it to a new card.
     
  6. SUroot

    SUroot Well-Known Member
    1,113

    May 25, 2010
    23,925
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    UK Technical Lead; Desktop Support
    Riddlesden, West Yorkshire, UK
  7. d.chatten

    d.chatten Well-Known Member
    38

    Jun 17, 2010
    104
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    UK
    Brilliant, i think i may have to try this, i've used the xcopy command quite a bit, comes in handy when you want to slipstream a service pack.
     
  8. SUroot

    SUroot Well-Known Member
    1,113

    May 25, 2010
    23,925
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    UK Technical Lead; Desktop Support
    Riddlesden, West Yorkshire, UK
    yeah xcopy is much better than standard copy command.

    This works great for me. Yes, you get a little cmd window but I can put up with that. Its only for a minute anyway.
     
  9. homemade-jam

    homemade-jam Member
    15

    Jun 21, 2009
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    Student
    I've had quite a few problems with my sd card..I've had to format it several times and lost loads of photos.

    I got given a free 8gb with my G1 which I use with my desire...I haven't to format for a while after having used this.. SD Formatter 2.0 for SD/SDHC - SD Association (the desire won't recognise the card after and requires a 2 second formatting on the device but is good for a complete start fresh).

    If your card won't read in the sd card reader on your pc that could be because it's an SDHC card (hi-capacity) versus a standard sd card reader :(
    Also if you're looking to recover stuff then I used EASEUS recovery which did a pretty good job with files I hadn't seen for months.
     
  10. muzland

    muzland Member
    5

    Apr 28, 2010
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    5
    Thanks for all the responses guys. They are much appreciated.

    My PC card reader does support SDHC but when inserted it simply does nothing rather than appearing as a drive. I have read many other cards.

    I had previously re-formatted the card using the official SD formatter tool mentioned to get rid of the 1st issue (helped but did not cure, just happened less often).

    I thought Sandisk was a reputable brand and the card was supplied with the phone direct from Virgin. Come to think of it I have had a few bad experiences with Sandisk flash even when shop bought from reputable retailers.

    I am going to get virgin to send me a new card as this one is kapput.
     
  11. SUroot

    SUroot Well-Known Member
    1,113

    May 25, 2010
    23,925
    5,304
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    UK Technical Lead; Desktop Support
    Riddlesden, West Yorkshire, UK
    I would seriously recommend you just buy your own. Although SanDisk are all I ever go for, the ones with the phones have loads of problems. You may get a replacement, but it will be the same.
     
  12. ijb

    ijb Member
    16

    Apr 8, 2010
    22
    2
    16
    London
    I complained to T-Mobile UK and they replaced the original 4gb Sandisk card with an unbranded 8gb card, which has worked fine for several weeks.
     
  13. Nev..

    Nev.. Member
    15

    May 26, 2010
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    15
    Melbourne, Australia
    whoops accidental post.
     
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