Support Desire automatically checks "authentication for outgoing mail"

Discussion in 'Android Devices' started by Stealth17, Sep 17, 2010.

  1. Stealth17

    Stealth17 New Member
    5

    Sep 17, 2010
    3
    0
    5
    Hey all,

    I have a problem with an HTC Desire. I have an emailaddress that does not require authentication for the outgoing mail. I've unchecked the "authentication required" tickbox and saved the settings.

    Somehow the phone automatically resets the Authentication setting and there I can't send email.

    My question: how can I prevent the Desire from automatically place a checkmark next to "Authentication Required"?

    Kind regards,
    Stealth
     

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  2. SUroot

    SUroot Well-Known Member
    1,113

    May 25, 2010
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    UK Technical Lead; Desktop Support
    Riddlesden, West Yorkshire, UK
    Theres a 3rd party email app called K9. Ive never used it but its supposed to be good. If you cant fix this issue, may be worth a shot.
     
  3. Stealth17

    Stealth17 New Member
    5

    Sep 17, 2010
    3
    0
    5
    Hey Danfrance,

    Thanks for the reply.

    I've installed the K9 app and it works fine for receiving mail.

    The thing is now: I can send email when on Wifi but not when using GPRS/3G or HSDPA. Any clues on how to fix this?

    Stealth
     
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