Support Desire Z videos only playing audio on PC - help please!

Discussion in 'Android Devices' started by ponygirl, Apr 5, 2012.

  1. ponygirl

    ponygirl New Member
    5

    Apr 5, 2012
    1
    0
    5
    UK
    Hello!

    I have been uploading videos from my phone to my laptop quite happily until today, where when the video is played through Windows Media/Real Player, there is only audio and no picture. It all plays fine on the phone.

    The last time I uploaded a video to my laptop was the end of Feb, so not that long ago! I haven't changed anything on the phone regarding videos (and actually wouldn't know how!), and the old videos still play fine.

    Any advice or help would be very much appreciated - Google so far hasn't helped!

    Thanks :)
     

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