Tried to access it today and it was saying that i was entering the wrong pin. I know for a fact that it was right. Now i'm locked out of it and it says to call sprint to continue. I talked to them for about 45 minutes, they switched me over to HTC for another 30 and then back to sprint for another hour. They had me hard reset the phone twice and it didn't do anything. Was on the phone with advanced tech for the last hour and they finally said to wait 2 hours and it should reset itself. Well, it's now been about 5 and it still won't work... Any ideas on how to get it to work?