DHD impossible to power upSupport

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  1. larremail

    larremail New Member

    So here what has happened this evening:

    While at home trying to cook for my wife my DHD buzzed and turned white with the HTC logo. Then it froze.

    After a while I decided to deal with it. I long pressed the power button unsuccsessfully. I ended up pulling the battery.

    On next startup it buzzed four or five times in a row rapidly. Then it froze for a long time with the screen black but lit. (I know it sounds crazy). The screen was "active" but only showed black.

    Well, after it froze in this situation I decided to try and restart it a second time. Then nothing. Dead. The battery voltage was 4,84. No problem there. It seems it's not properly connected with the battery somehow. It won't accept a charge either. No red led indicating charging. :eek:

    I've tried lifting the contact pins a notch, cleaning the connectors. Nothing. It just won't start up/power up. I've tried holding volume - + power on. Nothing. :confused:

    Part from this I've had issues like a slow respons on lower right corner of screen, bad sound, Wifi problems and a lot of GPS issues. Hmm, maybe not an HTC next time - still I love it. Sorry. Long post.

    Any help is highly appreciated.


  2. D-U-R-X

    D-U-R-X turbo drinker Moderator

    I think that 4 or 5 buzzes in a row is a diagnostic mode or something like that. How long have you had the phone? It could be that it has to go back to HTC for them to repair/replace!
  3. CDPlant

    CDPlant Well-Known Member

    Did the LED flash orange at all when the phone was vibrating? It does that if something is wrong with the motherboard
    D-U-R-X likes this.
  4. larremail

    larremail New Member

    Can't say if the led flashed during the quick buzzes.

    I've had the phone for 18 months. It's been repaired a third time quite recently. They changed the "flexcard". I believe this is like the whole phone actually?

    I'm afraid this is just too annoying. If it would just start once so I could export my recent contacts...Then I'd throw it into orbit.

    Sounds like I'm upset but really, it's just a phone. There are more important things to care about, like family and my tablet. ;)

    But I'm very grateful for your input, guys!

    / L
  5. CDPlant

    CDPlant Well-Known Member

    Your contacts should be automatically synced to your Google account, so if you were to get another phone they should all appear when you first sign in
    D-U-R-X likes this.
  6. D-U-R-X

    D-U-R-X turbo drinker Moderator

    18 months is still within the manufacturer's warranty... I'd contact HTC/your service provider... I'm sure they'd be able to sort/replace it for you!

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