Anyone know how to put the Prevail into Diagnostic Mode? I know that on the Epic it is ##8778#. But on the Prevail it brings me to a screen but the computer wont pick it up as a device in diagnostic mode on any port. It does pick it up as a Samsung Modem. I have the standard drivers... could it be that I need to get diagnostic drivers? Disabling the modem didn't help either. Any help/ideas folks?