So, after the 2.1 OTA, my dialer and standard phone functions of my Eris are a mess. Whether my phone starts ringing with a blank screen, only to display the caller/number 2-3 rings in, lags and doesn't start the phone call after dialing for 10 seconds, on and on. It was almost perfect before the update. Any solutions to this issue specifically? Factory reset or something? This is totally unacceptable. If I go to the Verizon store, what are they going to tell me?