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Did anyone in the UK wake up with a confirmation email?General

Last Updated:

  1. eager27

    eager27 Well-Known Member


    When will my preorder ship? - Google Play Help

    Information at last. But next week? sheesh

  2. Unforgiven

    Unforgiven -.. --- - / -.. .- ... .... Moderator

  3. Saffy SP

    Saffy SP Member

    Oooh I finally have a shipping email with a TNT number, sent at 22:36 :dancing2:

    I ordered a 16gb on the 28th
  4. eager27

    eager27 Well-Known Member

    kind of - it's become less of one recently. But look up the definition and you'll see why maybe it should still be ... !

    The page linked in my post above has been changed ... there was much more specific info about dates etc. now a more general statement again!
  5. davewood44

    davewood44 Well-Known Member

    They have ignored 5 of mine so far!
  6. eager27

    eager27 Well-Known Member

  7. redrum217uk

    redrum217uk Member

  8. Omar Days

    Omar Days Well-Known Member

    Could you imagine?! There'd be no opening times, just when the employees feel like turning up for work etc and if you ask them anything in the store they would just shrug lol. It'd be like that chappelle show skit in the print shop!
    davewood44 likes this.
  9. GingerRob

    GingerRob Well-Known Member

    Finally. Shipment email. Was dispatched this morning according to TNT. 2 days shipping so here on Friday. The one day of the week when no one is in. Typical. Hopefully it will be a late afternoon delivery.
  10. Aidw

    Aidw Member

    Received this email at 2am Wednesday morning. I ordered the 16gb on 29th June (and now my money has been returned)
    We wanted to send you an update on your Nexus 7 pre-order. We’ve had incredible demand for the new tablet and are shipping them as quickly as possible. All Nexus 7 8GB orders will ship by July 20, and Nexus 7 16GB orders will ship by next week. We’ve upgraded your shipping to overnight so your your order will arrive sooner.

    If you’d like more detailed information on device shipments, please reference our online Help Centre at An update on Nexus 7 pre-order shipping status - Google Play Help.

    Thanks for your patience. Your Nexus 7 will be on its way soon.

    The Google Play Team
  11. Xyro

    Xyro 4 8 15 16 23 42 Moderator

    So the UK gets one day shipping too? They didn't mention that in their announcement.
  12. davewood44

    davewood44 Well-Known Member

    At this stage I believe nothing they say!
  13. DonaldGreig

    DonaldGreig Well-Known Member

    Shipping email here in UK at 06:35 this morning. 16GB ordered 28th June. TNT.
  14. Rob615

    Rob615 Member

    Got excited to see an email from Google play. Turns out 16gb will ship next week, I won't be able to use it then but would've been nice to have it. So much for a global simultaneous launch!
  15. davewood44

    davewood44 Well-Known Member

    2 day delivery or did they boost it to next day as they have said they would.....apparently
  16. Markg

    Markg Well-Known Member

    Nothing, 8gb, ordered 27th. No word at all. No reply to emails, no information.
  17. davewood44

    davewood44 Well-Known Member

    I believe it will be sent by the 20th on next day delivery according to the latest play update?
  18. GingerRob

    GingerRob Well-Known Member

    Just checked the tracking on mine. It is already marked as out for delivery. So next day appears to be correct. Should hopefully arrive later today. The day my wife likes to stay in before starting her working week on Thursday. Woohoo. Just have to watch some of those un-boxing videos to figure out how to open it.
  19. eager27

    eager27 Well-Known Member

    It seems that even the info update email has been botched ... I haven't received that either!
  20. DonaldGreig

    DonaldGreig Well-Known Member

    No next day delivery mentioned and tracking data not live so expect that it will be delivered Friday.
  21. DonaldGreig

    DonaldGreig Well-Known Member

    No next day delivery mentioned and tracking data not live so expect that it will be delivered Friday.
  22. redrum217uk

    redrum217uk Member

    I also received a reply to my complaint email, it was from the same guy who helped me at the weekend, which is actually really good, normally it just goes to a generic email account and you get someone different every time.


    Hello Paul,

    I agree this has been very poor experience for all of us. In order to receive a full refund just simply follow the information below.

    At this point it is no longer possible to cancel this preorder. I ordered on the 3rd so looks like I won't get mine until next week :( Preorder shipment processing on your order has begun, which means that our shipping provider is moving forward with delivery preparation.

    Our expedited order fulfillment process ensures that packages are delivered quickly, which also means that there is a very short window of time to cancel an order prior to our shipping provider moving forward with delivery.

    I recommend leaving a prominent note on the door to let our shipping provider know that you're refusing delivery of the package. In some cases our shipping provider has returned packages if their drivers see a note for refusal of delivery. The note should include the following:

    - Refuse delivery-Return to Sender
    - Include signature
    - Include tracking #

    If your package is returned due to refusal of delivery, your order will be cancelled and refunded within 2 weeks.

    If the package is successfully delivered in spite of the delivery refusal note on your door, you can still refuse delivery of unopened packages within 5 days of delivery. To do so, contact our shipper directly to schedule a pick up of your package. Make sure to let them know that the pickup is specifically because you're refusing delivery.

    IMPORTANT: Don't open the package. Our shipper will not allow refusal of delivery for opened packages.

    Can't decide if they opening sentence is just him actually been really honest or if its their way to make me feel better? It does seem a but overly honest! I won't get mine until next week now as I ordered on the 3rd.

    Now I was considering refusing, but when I look on other websites they all now have delays! The only website that doesn't, that I can find, is Dixons, but it says expected 16 June, so I just don't trust that information!
    eager27 likes this.
  23. Slayerx

    Slayerx Active Member

    Still nothing here :(
  24. eager27

    eager27 Well-Known Member

    That is such a great paragraph of total BS. It doesn't actually give any information at all!

    It mentions increased speed and progression of delivery lots (expedited, short window, moving forward, quickly), and assurance that you can rely on this. But, the whole point of this email was to apologise for the delays and lack of clarity, so the para is totally unnecessary.


    I'm still going to wait I think. next week isn't that far away, and I doubt the retailers will have enough stock to beat this deadline anymore.

    ... and of course, there is the increasing reports of multiple screen issues. I may just see how that pans out. So far, I've only seen them coming from the US.
  25. Kenty1981

    Kenty1981 Well-Known Member

    I was woke up at 2.50am this morning with the generic email Google play sent out and was somewhat gutted when i read it, however at 6.20 i then received the shipping confirmation email my order is out for delivery today.

    16gb ordered 27/06

    Hope everybody else gets there's soon to!

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