difficulty downloading documents

Discussion in 'Computers & IT' started by dfarrow, Nov 29, 2009.

  1. dfarrow

    dfarrow New Member
    5

    Nov 29, 2009
    1
    0
    5
    Hey,
    I have been having difficulty downloading documents from my exchange email account and also off of my schools website. It will either say download unsuccessful or it will download but not open because it says the document is inplain text.
    Any suggestions on how toget it to work?
     

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  2. IOWA

    IOWA Mr. Logic Pants
    Moderator
    323

    Dec 2, 2009
    8,852
    2,367
    323
    Network Admin
    Chicago
    Try a different browser
     
  3. captianken

    captianken Member
    25

    Dec 10, 2009
    10
    0
    25
    Once you download the document try changeing the ext to .doc or .docx(this is office 07 ext) or even pdf. If that doesn't work make sure you have the latest version of adobe shockwave and player and jave. Since it is a school website there may be some security settings you need to change on your home pc. You should be able to contact the schools i.t. dept. to get this info or its listed on the i.t. site for your school.
    What os are you using and what version of office are you using?
     

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