Directions on how to hard reset a Samsung Galaxy Prevail M820

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  1. GusLund

    GusLund New Member

    Directions on how to hard reset a Samsung Galaxy Prevail M820

    1. Make sure the phone is turned off
    2. Press and hold the up volume button (keep holding it)
    3. Press the power button until it says "Samsung Prevail" while you are still holding the up volume button
    4. Hold the up volume button until it comes up with "Android system recovery"
    5. Using the down volume button scroll to "wipe data/factory reset"
    6. Press the camera button to select it
    7. Using the down volume button scroll to "Yes -- delete all user data"
    8. Press the camera button (remember this erases all data and returns it to original factory settings.
    9. Select "reboot system now" by pressing the camera button
    10. Phone will turn off and back on.

    cafmaster, tecxmovil and PolicyWonk like this.
  2. Steven58

    Steven58 Reformed PH VIP Member

    Welcome! Glad you signed up! :D Perhaps you may find a wider audience for your tip in your phone's section. :) Here's your thread.
  3. KristenF5

    KristenF5 New Member

    If i do a factory reset on the Galaxy Prevail, what exactly does it reset & what does it get rid of? will it help my home key button & search key button to work again? & will it put a lock back on my home screen?
  4. lunatic59

    lunatic59 Moderati ergo sum Moderator

    As long as you didn't delete any of the system apps, it will return the OS on your phone to the condition it was in when you first bought it. It will clear all user registration, apps and data from the phone's memory. It "shouldn't" delete user files from the MicroSD card, but never do a hard reset without a backup.
  5. dssowl

    dssowl New Member

    Tried this method and my prevail goes to the boost screen.and does nothing after that any sugestions?
  6. olbriar

    olbriar Moderator Moderator

    Hello dssowl, welcome to Android Forums. For the best support for you phone you will want to check out the Prevail area here at AF. Here is a link to that area. Best of luck to you and thanks for joining these forums.
    Samsung Galaxy Prevail - Android Forums

    Currently we have a new thread in our social area where existing members are paying
    tribute to the new people that have just joined Android Forums. This is something
    the regular users thought up to give you some idea how the group truly welcomes you to these forums. I encourage you to check out the thread and say hello. We are really glad that you joined these forums. Here is a link to that thread:
  7. olbriar

    olbriar Moderator Moderator

    You are welcome. I hope you enjoy these forums.

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