Disable Lock ScreenSupport

Last Updated:

  1. lwb250

    lwb250 Active Member

    OK, I was playing around and set up the lock screen on my TP. While this could potentially be a nice feature, I decided it was more cumbersome than helpful.

    Despite going through the security menu and seeing the settings for disabling the lock screen, which are grayed out, I simply can't find a way to disable it.

    Am I just missing something?


  2. Atma

    Atma Well-Known Member

    Can you change screen lock to none? The top option?
  3. lwb250

    lwb250 Active Member

    It's greyed out for some reason.

  4. Atma

    Atma Well-Known Member

    What build are you using and was it greyed out on previous builds? Running any ROM's that may cause that?
  5. lwb250

    lwb250 Active Member

    CM9 tenderloin nightly 03262012. Other than that, nothing else I can think of that would affect it.

    Any other suggestions? I'm all ears...


  6. lwb250

    lwb250 Active Member

    As I look at this with a little more clarity, I think I may have some information that could give some direction on how I might be able to sort this out:

    In the area next to "None" in the Settings Lock Screen menu, it says, "Disabled by administrator, encryption policy, or credential storage."

    I am running the following applications that I suspect may be the culprit:

    System Tuner
    Super user

    I have gone through both looking for a setting or other information that might reveal what has disabled this setting, but nothing jumps out at me.

    Again, any suggestions?

    I did restore from a backup made prior to invoking this setting, along with wiping the Dalvik cache. No joy. I am wondering if I should do a complete restore to factory defaults and then restore my backup.

  7. Atma

    Atma Well-Known Member

    I'm at work right now so I can't look at my TP, but check settings > Location and Security > Device Administration > Select device administrators.

    See if a program has admin rights and if so uncheck it.

    I'm looking at this in my GB phone so it may be a little different in CM9.
    lwb250 likes this.
  8. lwb250

    lwb250 Active Member

    I looked at that previously and it is greyed out and shows no device administrators. When I saw this I attempted to add one but it wouldn't allow me to.

    I would add that I am a net admin with a working knowledge of permissions and rights relative to a Windows environment, so this is not unfamiliar territory for me. I'm just not familiar with Android....


  9. lwb250

    lwb250 Active Member

    Figured it out.

    I went into "Profiles" and looked at the settings. In the profile settings at the bottom is an entry for "System settings -Lock screen mode". You can choose several settings, one of which is disable.

    Once I applied it, no more lock screen!

    Again, thank to those who made suggestions!

  10. Atma

    Atma Well-Known Member

    You're way ahead of me then. :D

    Glad you got it fixed.
  11. colchiro

    colchiro Well-Known Member

    I was just getting ready to power mine up.... :D
  12. kolonelpeteruk

    kolonelpeteruk New Member

    Where is the "Profile" setting? I cant found mine.. My ROM was default 2.3.4..
  13. colchiro

    colchiro Well-Known Member

    Everything is in settings. Look for security and lock screen. (sorry, from memory).
  14. Message originally posted
  15. Nagareboshi

    Nagareboshi New Member

    Hi Dan,

    I'm stuck with exactly the same problem. Where is this "Profiles" that you've used to solve it? I've looked for it on my phone but I can't find it.

  16. bbarend

    bbarend New Member

    I was able to clear it by going to "Security" then "clear credentials".
    tsrr likes this.
  17. Nagareboshi

    Nagareboshi New Member

    Thanks, this did help :)
  18. CharlesR24

    CharlesR24 New Member

    I had this exact problem, which turned out to be the result of a VPN profile I had set up (though I was never actively using it). Deleting all VPN profiles made all the screen lock choices visible again.
    buntoo and barqer like this.
  19. endroad

    endroad New Member

    Dear Charles,
    I deleted all VPN profiles. This is a very useful for me.
    Thanks.. Thanks.. Thanks
  20. binary visions

    binary visions Well-Known Member

    A lot of business email wifi accounts will do this, too. Anything that has an encryption certificate that permanently resides in your phone will cause the problem.

    You can delete the VPN accounts or email accounts, but that only works if you don't need the VPN or email account. If you need those things, you have to fix it some other way.

    If you are rooted, I found this tutorial to bypass it:
    [TUT][ICS] bypass Credential Storage phone lock / install certificates
  21. Jeffery

    Jeffery Well-Known Member

    Good to know!
  22. buntoo

    buntoo New Member

    Thank you so much. Yesterday I wanted to remove the pattern lock to swipe on my Galaxy S2. But the first three options (none,swipe & facelock) were greyed. (saying its disabled by device administrator.) Never happend that before.

    Luckily i found your post. Deleted the vpn profiles I'd created a few days ago. And voila!... All the options are available now.

    Thank you so much. :)

  23. vankaye

    vankaye New Member

    I had this all buggered up with a m.google.com exchange set up with the the sammy email app checking my google apps email account. Fortunately, I am the google apps admin for my company so I could change the settings in google apps.

    But, then after much trouble playing with screenlock setting, I discovered that I must decrypt the SD card to release the credentials...
    So, if all else fails check the SD card and see if its encrypted. Worked for me.
  24. colchiro

    colchiro Well-Known Member

    I've said it before and I'll say it again.... I've never seen android encryption mentioned without someone being unhappy. :D
  25. Nevertells

    Nevertells Well-Known Member

    I've said this before and I'll say it again, make a freakin' backup and when things go wrong, just restore the backup and all is well again.:D

    It should be a no brainer.:confused:

Share This Page