disconnects from internet


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  1. huffman6977

    huffman6977 Well-Known Member This Topic's Starter

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    my hero disconnects from the internet at least twice a day. called sprint and said to update my profile. i shouldn't have to do that all the time. anyone else having this problem? is it worth it to switch to the samsung moment?
     

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  2. DonB

    DonB ♡ Spidey Sense !! ♡ ™ Moderator

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    You should not have to update everytime, once in a while should solve your issue


     
  3. LBPHeretic

    LBPHeretic Well-Known Member

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    I recommend adding the HTC Mobile Data widget onto one of your home screens. If I ever lose my data connection I just toggle this on and off and it usually comes back.

    Thankfully I have not had to do this often though. I hope this helps you out.
     
  4. tatonka_Hero

    tatonka_Hero Well-Known Member

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    this.

    And the Moment has similar (if not worse) lockouts. It occasionally locks you out of the network completely and requires a reboot to get back to the network
     
  5. paulgl26

    paulgl26 Active Member

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    where can i find the widget?
    thx
     
  6. 330D

    330D From My Cold Dead Hands VIP Member

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    Long press the screen you want it on, select widget, select settings, select mobile network.

    ;)
     
    paulgl26 likes this.
  7. huffman6977

    huffman6977 Well-Known Member This Topic's Starter

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    i added it and will see what happens. is this an android problem or an htc problem? and would it be worth going to the moment? i want the new evo but my wife would kill me if i spent any more on a phone. i'm in my 30 day trial period
     
  8. 330D

    330D From My Cold Dead Hands VIP Member

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    The only time I tried a moment was for like 5 min. when I got the hero. I didn't like the size or the keyboard. If you want one, get it but I think it has way worse issues than the hero, for some people. The hero is a good phone. If it is a hardware issue, take it back and tell them you're not leaving till they give you a new one. They don't want to lose a brand new customer....


    Oh and LOL on the wife killing you... Mine can't believe my fascination with my phone. She would be mad as hell if I tried to get a new one...
     

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