Display shuts off during callsSupport


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  1. TonyMo

    TonyMo Member

    This is so bloody annoying. During any call whether on speaker or using the phone in the traditional manner. The screen shuts off after a minute or so, even though my display is set to shut off after 5 minutes of inactivity.

    I have taken the following actions to no avail:

    - my screen protector does not cover the proximity sensor;
    - the proximity sensor is clean;
    - I have disabled proximity sensor (phone>call settings>turn on proximity sensor);
    - I have disabled automatic brightness (settings>display>brightness); and
    - set the Bluetooth visible time-out setting to "never time-out" (settings>bluetooth>settings>visible time-out)

    All of the above have been suggested within this and/or other forums. However, none of these solutions corrected this most annoying problem.

    Some have suggested that the phone is the issue - however, suspect that there may be a software issue and that a patch or fix may be available would hate to have to exchange phones yet again.

    Any and all suggestions would be most welcome.

    Cheers,

    TonyMo

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  2. Xerses

    Xerses Well-Known Member

    The screen times out on my phone as well. It would seem to be a "feature" and it annoys me, but I have never really thought about fixing it. I am guessing that ICS has a screen timeout for on-call that is apart from the usual config. No suggestions on how to fix it. I will play with my phone and if I find something I will post it here.

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