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Display turn off problemSupport

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  1. androidbro

    androidbro Member

    Hello,Im new here and sorry, if created the thread in wrong forum. So about 2 week ago i bought HTC explorer and it was an amazing first android expirience , however the time came to charge the phone and then i noticed that the display won't turn off. I searched for the issue and found the "stay awake" option in the settings menu . However that didn't work , so i tried with an app called "tasker" to resolve the problem ,but that didn't help either. So Im in a dead end and don't know what to do. :confused:

  2. Unforgiven

    Unforgiven -.. --- - / -.. .- ... .... Moderator

    I'm not completely familiar with your phone, but I'll give it a shot.:) Does it charge with a dock? If so there may be something in the dock settings. When my wife wakes up I will poke around with here HTC Rhyme's dock settings to see what I can find.

    Hope this helps.:)
  3. jefboyardee

    jefboyardee Well-Known Member

    If it’s still plugged in (charging), it may be settings> application settings>development>stay awake. That should be unchecked.

    If it’s unplugged, try pressing the power button or trying something like Lock Screen App.
  4. Frisco

    Frisco =Luceat Lux Vestra= VIP Member

    Hello and welcome to the forums, androidbro.

    There's nothing wrong at all with posting in the Android Lounge, lots of helpful members in there. :) I think you can get even more help here in the HTC Explorer area, though (I've moved your thread for you).

    That unwanted screen on but has been noted on more than one Android device. Sometimes the remedy is to do a factory data reset, which is a selection in the "privacy" menu on some versions. Others have found success by doing a live battery pull, which is to have the device on and the screen on, then carefully remove the battery and leave it out for a minute, then put it back in and boot up normally.

    Let's see what other Explorer users here have to say about that issue. ;)
  5. androidbro

    androidbro Member

    OK before i continue let me clarify that by display turn on i mean a battery in the middle of the screen which is filling up . I'm concerned about getting a burn out on my screen. So if it is normal for android phones I'm sincerely sorry for bodering you .
    But if it's a problem however - so i tried the factory reset, the live baterry pull too , which both gave no ressult .
    And i dont use docking station .
  6. Unforgiven

    Unforgiven -.. --- - / -.. .- ... .... Moderator

    Oh, I don't think you can get rid of that one.:( I have found that my phone charges pretty quickly turned on with the screen off.
  7. androidbro

    androidbro Member

    Then again sincerely sorry about missleading you with my problem , but i hope this info will be helpful to someone else .
  8. Unforgiven

    Unforgiven -.. --- - / -.. .- ... .... Moderator

    No need to apologize, your good.:D
  9. Frisco

    Frisco =Luceat Lux Vestra= VIP Member

    What happens when it's charging and you (briefly/quickly) press the power button? That's what turns the charging display off on many Android devices.
    Unforgiven likes this.
  10. androidbro

    androidbro Member

    Just poping the lock screen
  11. Thanks for all your guys. I'm new in using Explorer.
  12. amlothi

    amlothi Well-Known Member

    The explorer has this, but my 2 previous HTC phones do not. When charging, it shows a full screen battery meter. (If the screen is off when the charger is plugged in, this comes on automatically - seemingly no way to turn the screen off.) After a little bit the screen dims, but it is not completely off.

    I'm also a little annoyed by this and not being able to find a setting to turn it off. However, I plan to root the phone anyway, so I assume I can fix it at some point after rooting. If anyone has done this, would appreciate the tip.

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