Dissappearing owner's info?Support


Last Updated:

  1. deeanjo

    deeanjo Member This Topic's Starter

    Joined:
    Oct 18, 2013
    Messages:
    14
    Likes Received:
    0
    I have a Galaxy note 3, and I notice that my "owner information" intermittantly disappears, then reappears on my lock screen. Does anyone know why? Has it happened to anyone else?
     

    Advertisement
  2. pdqgp

    pdqgp Well-Known Member

    Joined:
    Nov 17, 2013
    Messages:
    131
    Likes Received:
    35
    Same here
     
  3. deeanjo

    deeanjo Member This Topic's Starter

    Joined:
    Oct 18, 2013
    Messages:
    14
    Likes Received:
    0
    Glad it isn't just me!
     
  4. Digital Controller

    Digital Controller The Real Bass Creator Guide

    Joined:
    Sep 5, 2012
    Messages:
    12,645
    Likes Received:
    3,552
    This could just be a bug, I have searched other forums and I don't seem to be able to locate a pattern in this happening.

    Can you describe specifically what happens?
     
  5. deeanjo

    deeanjo Member This Topic's Starter

    Joined:
    Oct 18, 2013
    Messages:
    14
    Likes Received:
    0
    The owner information (Dee, deeajo@gmail com marked with the arrow) just intermittantly vanishes from the lock screen. I'll have the time, the date, a empty line, them my next alarm showing. I check my settings, and in Lock Screen, "owner Information, show user information on lockscreen" is still selected. This screenshot shows what it is supposed to look like. The next time it vanishes I'll update with that screenshot.

    [​IMG]
     
  6. Digital Controller

    Digital Controller The Real Bass Creator Guide

    Joined:
    Sep 5, 2012
    Messages:
    12,645
    Likes Received:
    3,552
    That is very strange indeed. I wonder if it could just be a bug when you turn on the phone faster than what the system was expecting.

    Like if you kept hitting the power button turning off and on the screen.
     
  7. deeanjo

    deeanjo Member This Topic's Starter

    Joined:
    Oct 18, 2013
    Messages:
    14
    Likes Received:
    0
    The phone certainly has its quirks. Last night I asked it what time it was and she said "it is what it is". Out of the blue the night before she yells out "if this is a dream I don't want to wake up." I guess a squirrelly lock screen should not suprise me..I can't say my phone has no personality!
     
  8. deeanjo

    deeanjo Member This Topic's Starter

    Joined:
    Oct 18, 2013
    Messages:
    14
    Likes Received:
    0
    Just tap the button normally - nothing unusual.
     
  9. MISS DIVA

    MISS DIVA Well-Known Member

    Joined:
    Apr 17, 2011
    Messages:
    300
    Likes Received:
    90
    The owner info disappears when you plug your charger in...well in does with mine!!
     
  10. deeanjo

    deeanjo Member This Topic's Starter

    Joined:
    Oct 18, 2013
    Messages:
    14
    Likes Received:
    0
    Mine isn't that frequent, but now that you mention it, it is always in the evening after plugging it in. I'll have to pay attention now. I don't think it is everytime, though. Thanks for the tip - I'm going to watch more carefully.
     
  11. SandraMonk

    SandraMonk Member

    Joined:
    May 21, 2013
    Messages:
    5
    Likes Received:
    0
    Hi, I'm a new note 3 user, moved from note 1 (and at the moment still prefer note 1).

    I have owner info set to show on lock screen. owner info shows on the initial lock screen when I power up. but if I lock (by tapping power button) then go back to unlock (by tapping on power button or home button) no owner info.

    The note 1 shows owner info on all lock screens.

    BUG definite BUG
    \_/
    '-0-'
    --0--
    .-0-.
     
  12. kokiangel

    kokiangel Well-Known Member

    Joined:
    Nov 12, 2009
    Messages:
    766
    Likes Received:
    202
    Yup. I seldom see that elusive owner info on my lock screen.
     
  13. Sonnydigs

    Sonnydigs Well-Known Member

    Joined:
    Nov 22, 2013
    Messages:
    90
    Likes Received:
    10
    Mine does the same...

    Was wondering if there is a way to make the time show in a larger font on the lock screen.. I nearly need reading glasses to read it.. Have searched through my settings but see no way to enlarge it..
    Thanks
     

Share This Page

Loading...