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Dissappearing owner's info?Support

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  1. deeanjo

    deeanjo Member

    I have a Galaxy note 3, and I notice that my "owner information" intermittantly disappears, then reappears on my lock screen. Does anyone know why? Has it happened to anyone else?

  2. pdqgp

    pdqgp Well-Known Member

    Same here
  3. deeanjo

    deeanjo Member

    Glad it isn't just me!
  4. Digital Controller

    Digital Controller The Real Bass Creator Guide

    This could just be a bug, I have searched other forums and I don't seem to be able to locate a pattern in this happening.

    Can you describe specifically what happens?
  5. deeanjo

    deeanjo Member

    The owner information (Dee, deeajo@gmail com marked with the arrow) just intermittantly vanishes from the lock screen. I'll have the time, the date, a empty line, them my next alarm showing. I check my settings, and in Lock Screen, "owner Information, show user information on lockscreen" is still selected. This screenshot shows what it is supposed to look like. The next time it vanishes I'll update with that screenshot.

  6. Digital Controller

    Digital Controller The Real Bass Creator Guide

    That is very strange indeed. I wonder if it could just be a bug when you turn on the phone faster than what the system was expecting.

    Like if you kept hitting the power button turning off and on the screen.
  7. deeanjo

    deeanjo Member

    The phone certainly has its quirks. Last night I asked it what time it was and she said "it is what it is". Out of the blue the night before she yells out "if this is a dream I don't want to wake up." I guess a squirrelly lock screen should not suprise me..I can't say my phone has no personality!
  8. deeanjo

    deeanjo Member

    Just tap the button normally - nothing unusual.

    MISS DIVA Well-Known Member

    The owner info disappears when you plug your charger in...well in does with mine!!
  10. deeanjo

    deeanjo Member

    Mine isn't that frequent, but now that you mention it, it is always in the evening after plugging it in. I'll have to pay attention now. I don't think it is everytime, though. Thanks for the tip - I'm going to watch more carefully.
  11. SandraMonk

    SandraMonk Member

    Hi, I'm a new note 3 user, moved from note 1 (and at the moment still prefer note 1).

    I have owner info set to show on lock screen. owner info shows on the initial lock screen when I power up. but if I lock (by tapping power button) then go back to unlock (by tapping on power button or home button) no owner info.

    The note 1 shows owner info on all lock screens.

    BUG definite BUG
  12. kokiangel

    kokiangel Well-Known Member

    Yup. I seldom see that elusive owner info on my lock screen.
  13. Sonnydigs

    Sonnydigs Well-Known Member

    Mine does the same...

    Was wondering if there is a way to make the time show in a larger font on the lock screen.. I nearly need reading glasses to read it.. Have searched through my settings but see no way to enlarge it..

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