do you think this would work?

Discussion in 'Virgin Mobile' started by kofman13, Apr 29, 2012.

  1. kofman13

    kofman13 Well-Known Member
    15

    Mar 7, 2011
    51
    0
    15
    I have used a motorola triumph since last July.
    I have gone through actually 4 replacements already.
    Each time because the camera stops focusing after a month, and other hardware problems
    I AM SO SICK OF THIS CYCLE OF REPLACEMENTS.
    Do you think if i called virgin mobile and just said i am sick of getting replacements of phones and having to set them up everytime and wait for swap, the replacement is just going to have problems again. And then if i asked them to just send me a different phone because i can guarantee if i keep using a Triumph, they are going to have to keep sending my replacements!
    do you think they would do that? send me a different phone as a replacement?
     

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  2. Petrah

    Petrah Psychotic Female
    323

    Jun 13, 2011
    4,085
    1,439
    323
    Female
    Annoying my X-Husband
    Hanover Park, IL
    No.

    Unless you really push the issue (and I mean really push it, politely), Virgin Mobile is going to send you a refurbished (used phone that had issues they fixed) phone every single time.

    The first phone I had with VM (wasn't an android) got stuck in a reboot loop. When I called to get things rolling for a replacement phone I pushed hard for a new one and not a refurbished phone. I got a brand spanking new phone.
     

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