Does sprint charge an activation fee for upgrade?

Discussion in 'Android Devices' started by Tiako, Jun 9, 2010.

  1. Tiako

    Tiako Well-Known Member
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    Apr 20, 2010
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    Says online they only wave the fee if you order online. If I go to a store they charge me 18 bucks?
     

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  2. wazzap1101

    wazzap1101 Well-Known Member
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    May 24, 2010
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    Student
    Long Island
    not if you order from them online...
     
  3. rdegk15

    rdegk15 Well-Known Member
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    May 30, 2010
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    San Antonio
    what about best buy?



    what about if you are a premier customer?
     
  4. mthill2

    mthill2 Well-Known Member
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    Nov 16, 2009
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    It sometimes depends on how long your a Sprint customer as well. I have been with sprint for a couple of years and when I order a phone I have my activation fee and shipping fee waived. You have to ask or pretty much tell them that your a premier customer and that you want those two fee's waved. Hope this helps.
     
  5. hd.android

    hd.android Well-Known Member
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    Jun 5, 2010
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    The representative I spoke to in the store said no activation fee for Sprint Premier customers. However, there is a restocking fee if you return it -- even within the 30 day "guarantee". New customers do not have a restocking fee.
     
  6. mthill2

    mthill2 Well-Known Member
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    Nov 16, 2009
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    That all depends upon store and who you talk to. I have returned phones before and haven't been charged re stocking but I have also returned phones and have been charged. If you return and buy a different phone they most of the time just ignore the restocking fee.
     
  7. hd.android

    hd.android Well-Known Member
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    Jun 5, 2010
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    Yeah, I guess the person you get matters in any case.

    A new phone isn't really an option for me because if I end up returning the EVO w/in 30 days, I will go back to the old phone I have (Touch Pro) and waiting it out until my contract expires.
     
  8. Jordus

    Jordus Well-Known Member
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    May 5, 2010
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    Best Buy didnt charge me an activation fee in the store. So unless it comes on the bill after hte upgrade, i didnt get one.
     
  9. mthill2

    mthill2 Well-Known Member
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    If you go to return it and they charge a restocking fee, just sell it on ebay and you will get all your money back if not more. People are buying them up like hot cakes. I was tempted to sell mine but just love the little guy too much
     
  10. hd.android

    hd.android Well-Known Member
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    Jun 5, 2010
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    :p Doesn't work if I want to go back to my old contract. I have to return the phones to be able to cancel the new two year contract so I can live out the last couple of months on my old one with my old phone.
     
  11. mthill2

    mthill2 Well-Known Member
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    Nov 16, 2009
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    Man these phone companies love getting people in contracts. I guess that the nature of the business. If I may ask why are you considering returning the phone. Are you trying to switch carriers.
     
  12. hd.android

    hd.android Well-Known Member
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    Jun 5, 2010
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    Yes, if the Evo doesn't work for me and my wife, we're going to cave and go the iPhone route. She's wanted it for a while, and I've always managed to keep her at bay, but the Touch Pro has been atrocious for us from a usable "phone" perspective (Winmo 6.1 blew past the lowest of my lowest expectations), and I convinced her to wait and wait until the Evo came out.
     
  13. mthill2

    mthill2 Well-Known Member
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    Nov 16, 2009
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    What is the phone doing to prompt you to want to return it?
     
  14. Rolland985

    Rolland985 Well-Known Member
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    Jan 17, 2010
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    I also got mine at Best Buy. I was looking at the screen as the rep was going through the process and there was an $18 activation fee, it is going to be billed. I plan on either calling or using chat to see if I can get it waived.
     
  15. NeoEVO

    NeoEVO Well-Known Member
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    Jun 6, 2010
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    I ordered two EVO's online and was given a $50 credit on each line to stay with Sprint for two more years. It didn't make sense to me since the phone upgrades already required another two year commitment. The Rep said the two year extension would start from the date of her $50 credit and when the new phones are subsequently billed, the two year period would carry on from that date. After confirming I wasn't going to locked in for 4 years - I said heck yeah with a $100 credit. :)
     
  16. Scarlett920

    Scarlett920 Well-Known Member
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    May 20, 2010
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    Education Field
    New York City
    I am a Sprint Premier customer and they only charged the $18 activation fee to my second line. They said the first line wouldn't be charged for activation.
     
  17. tech411

    tech411 Active Member
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    Apr 5, 2010
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    Controls Engineer
    Pleasant Lake, Michigan
    I got charged $18.00 upgrade fee on my bill (I am a Premier member) I emailed Sprint and they removed it.
     
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