Down load of video file does not contain audio

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  1. Joe Wrobl

    Joe Wrobl New Member

    I have a video recording that plays well on the smartphone and was successfully uploaded to Facebook, but when I transfer the recording to another device (tried both my desktop and laptop) the file transfers the video but does not contain the audio recording. Is there a setup option or file transfer option I am missing?

  2. T.M.M.L

    T.M.M.L Well-Known Member

    Greetings Joe,

    I'm not sure what player your using on your PC, but this sounds like a codec issue.

    You could try a player like Media Player Classic, VLC (Video lan player) or KMplayer, to see if you get sound through one of those.

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