Download notification won't go awaySupport

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  1. Croaky

    Croaky New Member

    I downloaded a gmail attachment, the download icon and download status on the status bar and status drop down menu will not go away.

    I have tried the clear button, restarting and taken the battery out for a couple of minutes, deleted the email, cleared all caches but the the icon and status is still there. As far as I can tell this problem is also using 33mb of the processor..

    Please help!

  2. Harry2

    Harry2 Well-Known Member

    This might help:
    Settings, Apps, All, choose Downloads, clear Cache and Data.

    gigel2007 likes this.
  3. Croaky

    Croaky New Member

    Hi Harry -

    The clear cache button was greyed out so I pressed clear data. This solved the problem but also cleared all my downloads.
  4. Harry2

    Harry2 Well-Known Member

    Cleared the download history, the downloaded files should be in the folder Download :)

  5. mica771026

    mica771026 New Member

    Settings> application manager> all> download manager> force stop
    And for good measure clear data and cache in downloads
    slenser likes this.

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