droid 3 wont turn onSupport

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  1. crystalbitz

    crystalbitz New Member

    I have a droid 3 that won't turn all the way on. Sometimes I can get the motorola sign to come on & a couple I got to see the main screen. I got an external battery charger so I know the battery is charged 100%. I also tried a new battery & sim card which made no difference. I did notice that around the sim card area in the back gets hot when I try to start it a few times. I also saw a white light where the cord plugs in that I have never seen before. I would very much appreciate any help!! Thanks

  2. Mikestony

    Mikestony ~30% Carbon Black ± Moderator

    Welcome to AF!!
    I moved your thread here to better assist you with your issue.
    I hope the good folks here will answer your question for ya :)
  3. themib

    themib Well-Known Member

    try wiping cache
    with phone off, press and hold m key, press power
    select android recovery
    at !, triangle, and android andy
    press both volume buttons
    doogald likes this.
  4. doogald

    doogald Guides Guide

    If that doesn't help, you can also use the same procedure to try a wipe data/factory reset. Just a warning that this means setting everything up again from scratch, so it's a last resort thing...
    Mikestony likes this.
  5. crystalbitz

    crystalbitz New Member

    I tried the ideas you guys gave me, but they didn't work. I assume the screen should have lit up & selected options from there but nothing happened. Is there anything else I could try or is it a goner?
  6. themib

    themib Well-Known Member

    try without sim card or sd card

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