Support droid 3 wont turn on

Discussion in 'Android Devices' started by crystalbitz, Nov 25, 2012.

  1. crystalbitz

    crystalbitz New Member
    5

    Nov 25, 2012
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    I have a droid 3 that won't turn all the way on. Sometimes I can get the motorola sign to come on & a couple I got to see the main screen. I got an external battery charger so I know the battery is charged 100%. I also tried a new battery & sim card which made no difference. I did notice that around the sim card area in the back gets hot when I try to start it a few times. I also saw a white light where the cord plugs in that I have never seen before. I would very much appreciate any help!! Thanks
     

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  2. Mikestony

    Mikestony ~30% Carbon Black ±
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    Sep 10, 2010
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    Welcome to AF!!
    I moved your thread here to better assist you with your issue.
    I hope the good folks here will answer your question for ya :)
     
  3. themib

    themib Well-Known Member
    103

    try wiping cache
    with phone off, press and hold m key, press power
    select android recovery
    at !, triangle, and android andy
    press both volume buttons
     
    doogald likes this.
  4. doogald

    doogald Well-Known Member
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    If that doesn't help, you can also use the same procedure to try a wipe data/factory reset. Just a warning that this means setting everything up again from scratch, so it's a last resort thing...
     
    Mikestony likes this.
  5. crystalbitz

    crystalbitz New Member
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    Nov 25, 2012
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    5
    I tried the ideas you guys gave me, but they didn't work. I assume the screen should have lit up & selected options from there but nothing happened. Is there anything else I could try or is it a goner?
     
  6. themib

    themib Well-Known Member
    103

    try without sim card or sd card
     

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