Droid does everything but corporate email?Support


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  1. dubbsix

    dubbsix Well-Known Member This Topic's Starter

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    Love the droid but the email client used for non Gmail email is horrible. I dont see how you can have a phone that DOES but CANT save an attachment from my pop3 email account. Someone on the forum mentioned long pressing the file and choosing save, but this doesnt seem to work for the "corp email app".

    Anyone run into this issue? Please dont make me go back to a blackberry!
     

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  2. asterix007

    asterix007 Active Member

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    Incorrect. I use Droid for corporate email everyday and it works great.
    There are some things which still need to be resolved though.
     
  3. dubbsix

    dubbsix Well-Known Member This Topic's Starter

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    Okay i'll be glad to be wrong on this. I need help. I cant seem to save attachments sent to me on my "company" email account. How do you save attachments sent to you on a non gmail account?
     
  4. eeraider

    eeraider Active Member

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    If you are using Exchange for your corporate Email, I cannot recommend Touchdown highly enough. It provides a better email experience than what I was getting on my older WinMo phone. I tried the native client before the upgrade but really didn't like it that much. In touchdown, you just click on the paperclip to get the attachment, I am not sure about native.
     
  5. dubbsix

    dubbsix Well-Known Member This Topic's Starter

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    Im not using exchange, just a pop3 provided by hosting company. I know its not a blackberry but i would expect a better native app to handle all forms of email on a device from Google.. or maybe im expecting too much. I can see the attachment in my pop3 account but I cant open it, cant long click on it and cant forward it to my gmail because it wont forward with the attachment.

    Im just saying there needs to be a better NATIVE app for non gmail accounts on the phone. the features are sick, but i'd trade in my ability to download an AK-47 sound prog for an email client that works.
     
  6. Redflea

    Redflea Well-Known Member

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    You guys may be talking about two different things..."corporate email" in the Droid world is microsoft exchange server based, which the Droid natively supports for some implementations of exchange. (Not mine, but I'll try to avoid whining about that again...)

    POP3 is one of the other connection options (along w/IMAP) in the email app, different than the native exchange email support, so there are likely differences in functionality between the two. I've never used POP3 accounts on a Droid, so can't speak to that. I haven't tried to save much in the way of attachments, but I have heard that is a mixed bag on the Droid...
     
  7. dubbsix

    dubbsix Well-Known Member This Topic's Starter

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    Yes, you are right. Im sorry if i didnt make that clear. Im talking about just pop3 access and it does suck! There just isnt a phone out there that can match the coolness of the Droid. I cant see myself going back to the storm.. even the Storm2 just for email, but it is a thought. Im hoping that Google monitors these posts and will consider fixing the app instead of relying on me to go buy one from the Market. I cant be the only one wishing the app was more useful.
     
  8. StingRay

    StingRay Well-Known Member

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    Agree on the value of Touchdown.....

    wish the native calendar and email would give me what I need, but Touchdown fills in the blanks....was hoping the new update would correct some of the missing native exchange abilities, but haven't seen any comments and haven't tested yet myself....
     
  9. virtus

    virtus Well-Known Member

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    Corp email (exchange server) works, but there are several holes in its implementation. For some people this is OK. Others who have certain security requirements (PIN lock, remote wipe, auto-signature) cannot use the built in corporate email app.

    As mentioned, the Touchdown app solves almost all problems and is probably well worth the $10.

    The 2.0.1 update only fixed one bug that prevented attachments from being opened if you use an SSL connection.
     
  10. vincentp

    vincentp Well-Known Member

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    If you go to Gmail online, you can set up (import) your POP3 account there so it forwards to your Gmail account, and voila, you should have a consolidated e-mail box, and you can use the Gmail app to reply to your other e-mails as well. Since the Gmail app lets you download attachments, it should work for any e-mail coming through that app.
     
  11. dubbsix

    dubbsix Well-Known Member This Topic's Starter

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    Yes true, I guess the only drawback is that im forced to have ALL of my email flow through the Google cloud. Well i guess its not like im selling nuclear arms so who cares if google has access to them..
     
  12. vincentp

    vincentp Well-Known Member

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    I can understand that people are concerned with security, but I honestly don't think Google is reading anybody's e-mail. And hell, even if they were, how many of you are e-mailing things that Google would be even remotely interested in?
     
  13. dubbsix

    dubbsix Well-Known Member This Topic's Starter

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    Thanks for your post. Imported email and it seems to be working.
     
  14. Redflea

    Redflea Well-Known Member

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    Thread hijack! (By me.) :)

    Does Touchdown get around the PIN lock, remote wipe, and auto-signature issues specifically? Those are what are blocking me...
     
  15. jer.lawrence

    jer.lawrence Well-Known Member

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    I actually just tried it with a spreadsheet, and was able to open the attachment no problem.

    Which, I actually find odd, because I've tried to do it before with images and it hasn't worked. Did 2.0.1 supposedly fix something?

    Also, I use the normal email client, I have an Exchange Server.
     
  16. jer.lawrence

    jer.lawrence Well-Known Member

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    Yeah, works fine with pictures now too. Maybe it's sorcery.
     
  17. pbelella

    pbelella New Member

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    Touchdown is great. I couldn't send e-mail through my corporate (exchange) account with the native app. It works great with Touchdown. One question though: Is there a way to set up my Eris so that the Touchdown app shows the "stack" of e-mails the way the native app does? I'd like to set one of the home screens to show my Touchdown inbox all the time.
     
  18. famac!

    famac! Well-Known Member

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    Its annoying to have to pipe everything through Gmail. POP3 should work well like it does in other devices!!
     
  19. rmcdroid

    rmcdroid New Member

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    Yes, I encountered the same problem, but Tech help couldn't help me since the Droid was so new, but they were very nice. The computer company my office uses said they could get it working, but they estimated it may be a 4-5 hour job (I would be paying for their learning curve), however I'm not willing to pay their hourly rate. I went into the Gmail settings & have been able to redirect my office E-mail via Gmail, but they don't all come over. I had the same server problems syncing my Outlook contacts with my Droid, but moved them into Gmial & this seems to work OK. I was glad to just plug my Droid up to my office computer & sync contacts & calendar as I did with my prior HTC, but aparently the Droid isn't able to do this from what I have found out. Maybe someone will invent an app to sync corporate contacts & E-mail from my office Outlook. I love the Droid though. :)
     
  20. rmcdroid

    rmcdroid New Member

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    After downloading Touchdown, what are the steps to move my corporate (Outlook) contacts & calendar from my server to my Droid?
     
  21. rEVOLVE

    rEVOLVE Member

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    I prefer Touchdown, because now I can keep corporate stuff just in Touchdown (while still mixing corp TOuchdown contacts into main contacts for caller ID). and get personal stuff through just the native apps.

    Even when they fix the Droid, I'll probably still use it this way.

    I scratch my head when I hear of people "agonizing for hours" to find a fix, when Touchdown costs $10. What's your time worth?
     
  22. Iosys

    Iosys New Member

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    It's really not a question of what our time is worth - it's what the money is worth that we spent on the Droid. The rather basic functionality of being able to save an attachment (other than jpegs) is a reasonable thing to expect of this device and something it simply doesn't do without us having to pay even more hard earned cash (even if it's only $10). It needs to be fixed and shouldn't be something we have to pay extra for.
     
  23. cdodge

    cdodge Well-Known Member

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    I agree...native POP and Exchange support is VERY poor on the Droid. This phone was obviously not geared for business user's :cool:

    Hopesfully yhey will put some priotity on making the E-mail experience better
     
  24. DA717

    DA717 Well-Known Member

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    yep can't recommend TouchDown enough. I almost returned the Droid until I found Touchdown. for RedFLea, yes it does signature, pin password, and remote wipe. Pin is only used when entering the Touchdown app (inbox, cal, etc) and remote wipe will delete all exchange information off the device.
     
  25. Dmags

    Dmags Member

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    I've really enjoyed the email client. I have set up my corprate and a personal email (hotmail acct). They both work good. I was sent a photo over my corprate acct today and when I opened the photo I was given the option to save it If I wanted to.
    In fact it was so easy to set up my corprate email account I've started calling my Droide the "Tech Free" phone.
    When I was using my palm w/windows moble, I had to drop my palm off at the corprate office for a day so they could "set it up". It made me wonder what else they were doing to the phone (privacy wise).
     

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