I have been having the same issues as many people have been having with there phones from not being able to make calls to apps and internet foreclosing to not being able to unlock my phone. I called verizon to complain about my phone and I was informed that they will be releasing new software to fix the issues that everyone has been having. The software can come out any where from July 16th and on it will take time for the update to be on the notification bar. so be looking for the update I was told it should work but there are no guarantee i was told. fingers crossed it will work.