Droid locking upSupport


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  1. MSU

    MSU Well-Known Member This Topic's Starter

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    Just curious if anyone is having this problem while on the phone. I have had this happen to me twice and I have to take the battery out to get it unlocked.
    It seems to happen when I'm on the phone for a long period of time. The screen will stay black, never come back and the lower buttons, (home, etc.) will be all lit up. So, I can't hang up etc without taking the battery out. The power button does not work either even if I hold it down for awhile.
    I do have open home on the droid which could be causing a problem, but I don't know.
     

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  2. lordpsion

    lordpsion Member

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    Funny that you should post this. I just had this happen to me last night around 5:30p PST. Same exact symptoms. When the phone booted back up it was like it saved state because it returned right to a lock screen. Once I unlocked it I opened my Task Killer app and it looked like almost every app on the phone was running. I wonder if somehow while I was talking my cheek against the touch screen was somehow spawning apps and when it spawned too many it just took a nose dive.
     
  3. MSU

    MSU Well-Known Member This Topic's Starter

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    But, if you have the phone up to your face while talking, the screen should be turned off.
     
  4. bobarcher

    bobarcher Active Member

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    Yes...I, too, have had this happen to me more than once. I have had the screen go black and had to reboot by taking out the battery. I have also had the screen freeze and pressing the power off button and turning off, back on corrected the situation. Very annoying!
     
  5. MSU

    MSU Well-Known Member This Topic's Starter

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    Yes, it is very annoying and should not happen while talking on the cell. When it first happend to me I could still hear the other person on the other end asking me what was going on while I was sitting there bitching at the phone. I had to tell them to hang up to end the call, then pulled the battery.
    If it is a Moto thing, then they should fix that quick!!!!
     
  6. lordpsion

    lordpsion Member

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    Sometimes the proximity sensor doesn't seem to work so well. I've noticed that while I was on that call that the screen was on. If I pulled it away from my face it would go off then perhaps back on, etc. Bottom line was that it had a chance spawn apps for sure.
     
  7. Dan_Droid

    Dan_Droid Banned

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    If I recall correctly, this is a known issue and is going to be addressed in the next firmware update rumored to be coming Dec 11th.
     
  8. cadencehz

    cadencehz New Member

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  9. starlitxeyes

    starlitxeyes New Member

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    when ever i plug it into the computer to sync music seems to be when it hangs up the most. also after talking i get hung up for a few seconds. going to factory reset again.
     
  10. DevilDoc602

    DevilDoc602 New Member

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    I have the Droid and it has been locking up more and more. Verizon replaced the first one and now this is the second phone to do it. Happens several times a day. Dont know if its a hardware or software issue, phone has not been dropped or wet.
     

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