Droid X AC Charging IssuesSupport


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  1. eulerphi8

    eulerphi8 Well-Known Member This Topic's Starter

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    When I plug in the micro-usb plug into the droid x it doesn't seem to charge the batteries and I have to unplug the A/C wall plug and replug it before it will start charging. I have looked at the status when I first plug in the USB port into the droid x and it says "power source plugged into USB" and then status is discharging. This doesn't seem normal to me, and I don't see why I have to unplug and replug the A/C plug everytime. Is there some chip which is just not registering correctly? Do I need to go to a verizon store and get it checked out? Thanks for any advice.
     

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  2. Steele

    Steele New Member

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    I've owned the Droid X for almost 3 months now. On my second replacement phone. Have experienced this charging issue consistently.

    When I first reported it to Verizon, there was no similar complaints I found here or elsewhere on the www. Now, apparently I am not alone.

    The wall/home charger only works intermittently. Car charger works better. Tired of swapping out phones just to experience the same problem

    I now have an additional battery and a battery charger. I keep an extra battery charged and ready to swap out.

    Seems ridiculous, hoping Motorola or someone figures out this problem soon.

    I do not or ever have had any of the programs mentioned above installed, so that rules out the software issue.
     
  3. colchiro

    colchiro Well-Known Member

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    I had a defective usb connector on my phone. When I had my phone plugged into my computer I could hear the computer sound that indicates the usb connection was broken, then connected, then broken again sporadically. Eventually I had to replace my X since it would not charge.
     
  4. Steele

    Steele New Member

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    Thanks for the reply. Wish it was that simple. But this is my 3rd Droid X, and the charging issue has duplicated identically with now all 3 phones.

    Doing a search I now see several other Droid owners have experienced the same issue.

    Verizon is clueless, they just want to keep sending my new (re-manufactured) phones. The store clerks, although pleasant, are there to sell phones, contracts and accessories. Not much care or concern or of help with this issue.

    I assume since this is not an isolated issue Motorola and/or Verizon will eventually admit and find a cure for this dysfunction. In the meantime, I have the spare battery and charger, which keeps me and my Droid online. This is my primary business phone, and I can not afford a minute, let alone an hour without it.

     
  5. lachambers1a

    lachambers1a Active Member

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    Every time I plug my phone, DX, into the wall charger it goes to a Car Dock... Any ideas?
     
  6. Napalm

    Napalm Well-Known Member

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    If the phone shows Charging by AC on the car charger, the problem is with your AC Adapter at home.

    The usb data connections are not properly shorted/terminated. You should be able to get a replacement easily.

    If the phone only shows charging USB regardless of what it is connected to, maybe you have a bad cable or port on the phone. Did any of you try different cables?

    My GF had a bad cable with her HTC Hero.
     

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