The arguing in this really makes very little sense to me: we acknowledge that the volume is lacking b/c we agree that we need to ramp up the volume of the ringtones that we put on the phone. If you've used youtube, I absolutely defy you to tell me it plays at acceptable volume levels.
Actually I never agreed that the hardware settings were the issue. Its the volume of the sound files that is the issue. I know, becuase if I load a sound file onto my phone that has a maximized volume, its 5 times louder then the stock sounds.
That means they need to modify the sound files themselves, NOT the firmware volume control in the phone.
Someone confirmed in a forum post that a verizon store actually just replaced the sound files on his Dx with new louder ones, and that cured his issue.
Both my wife and myself have no issues at all with the stock sounds or speaker on the dx. She can put an alarm on her phone and have to three rooms away in our home, and we can hear it quite well when it goes off.
As a matter of fact, I had it wake me up two days in a row, even though it was clear across our house.
When I mix down video files for playback on my phone, I always increase volume levels at the same time. I did that with my env2 as well. I usually increase volume about 800% for both devices.
Your view is that it is a firmware issue that needs an update to be corrected.
My view is that it is a simple software issue that can easily be corrected by any user right now, this minute.
I have a feeling that the froyo update was delayed because of many perceived "issues", that are in fact actually erronius user perceptions, or simply eople unfamiliar with using a smart phone.
I've made more then my share of mistakes on my Dx, but I'm also learning, and have not found any issue (other then the gps on sticking issue) that I couldn't work around.
As in everything else, YMMV.