Dropped and Cracked


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  1. flairmedk

    flairmedk Well-Known Member This Topic's Starter

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    Yep I dropped it and it fell screen down onto uneven tile flooring. It still works but I'll be getting my "new" (refurb) from assurion tomorrow. I would have taken pictures tonight but kinda busy. I'll edit tomorrow and show it off. Anywho for those so more techie with the androids than I. Is there a way to back up my stock (I have not rooted) setup so I can download it onto the refurb when it gets here (If there is a thread just point me that way I would appreciate it). I have done some Icon customizations and such that I don't really want to have to redo if I can help it. Also for apps that I have paid for, is there a way to get them on the new one without having to re-purchase? Thanks for any help. I'll post the pic sometime tomorrow.
     

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  2. Covert_Death

    Covert_Death Well-Known Member

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    the apps you purchased are tied to your account, just set up the new phone using the same g-mail account and you can download them all again no penalty
     
  3. flairmedk

    flairmedk Well-Known Member This Topic's Starter

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    Thanks C_D. I thought I had seen a thread about it but could not remember the exacts. I know I can DL the RUU for backup, but that will not help since it reverts the phone back to factory stock. Basicly, that's what I'll have with the replacement. I'm going to search for any other posiblities to back up the stock system with the custom icons and settings I have. It'll just be time consuming to redo all the icons and scenes if not. Still if anyone has any suggestions, besides rooting (which I'm not totally opposed) but if something happens and I cannot unroot I cannot afford a $400-500 replacement, I am open to them. Thanks again. Here's the pic of the damage.
     

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  4. momoceio

    momoceio Well-Known Member

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    Ouch!
     
  5. Syphon

    Syphon Well-Known Member

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    *crys* so sad to see a smashed Hero...
     
  6. Visionikz03

    Visionikz03 Well-Known Member

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    thats gonna leave a mark... did u have a gel sleeve or hard case cover for it or just carrying it loosely? Judging where it was hit based on the crack pattern a protective case might have cushioned the fall. Idk but good luck with the new one bro... Sorry to see such a good phone go at such a young age :(
     
  7. flairmedk

    flairmedk Well-Known Member This Topic's Starter

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    I usually carry the phone in my old instinct sleeve. When I fly I have it in a pocket with a short mini USB cord and did not want to chance the screen scratches so hence the instinct sleeve and it works good. I was passing it off to someone else that needed to read an email and thought they had a grip on it but they didn't. The tile floor was uneven so idk if a case would have helped. It certainly couldn't have hurt...right? I don't know how long I held my breath before picking it up...:eek: Thanks to everyone for the condolences.
     
  8. antipesto93

    antipesto93 Well-Known Member

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    cant you just chagne the digitizer(screen) ?
    its not too hard on the gsm hero....cant see why it would be harder on the sprint
     
  9. TheBiles

    TheBiles Well-Known Member

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    You should get an Otterbox case now that they are available to avoid this in the future!
     
  10. EgeBamyasi

    EgeBamyasi Well-Known Member

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    +1
    After seeing where it cracked, that's exactly where the Otterbox protects that the other cases don't. I was on the fence about the Otter due to the added bit of bulk vs. other cases. But this completely decided it for me!

    Sorry for your mishap, flairmedk. :( Definatley get the Otter!
     
  11. JB in AZ

    JB in AZ VIP Member VIP Member

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    sad to see that pic
     
  12. acp

    acp Well-Known Member

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    poor hero
     
  13. flairmedk

    flairmedk Well-Known Member This Topic's Starter

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    I just read the thread on it! Maybe I should invest!?!?! Bulk may be an issue though. Thanks for the heads up.

    As far as the screen replacement, well lets just say I was less than two minutes away from a service center. I walked in the door and held up my phone to the tech and she cringed. She said physical damage has to go through insurance, unless I want to pay for a new phone. So I opted for the insurance. Now if I take the two phones to the service center and ask to have the bodies swapped out I wonder what the insurance company would say? I mean really what is the difference. I am going to ship them a broken screen back with a working phone either way! I guess I should see what the service center / assurion says tomorrow. That would solve my customization issue, if they will do a body swap.

    Update: So I just took a look see at teh hero DIY disasymble tutorial. Looks like the LCD is a beast unto itself. So a "body swap" wouldn't be enough. However an LCD swap could do the trick. Once again we shall see tomorrow.
     
  14. DFRESH

    DFRESH Well-Known Member

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    Ouch! hope that never happens to me...although I've dropped my phone several times and no cracks!

    *knocks on wood*
     
  15. neversatisfied

    neversatisfied Well-Known Member

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    I just dropped mine face down on ice tonight, thank god mine didnt crack or leave any damage. The gel casing only protects the back but not the front.
     
  16. bluemark

    bluemark Active Member

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    Ooo, sorry about your phone. I just ordered the Otterbox case after reading this post. It looks like a good case. Thanks for the tip off.
     
  17. cooolone2

    cooolone2 Well-Known Member

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    awwwww, almost like seeing a limping animal, so sad... that picture should be censored, lol, it might cause grief amongst us who "love" our hero.

    hehe... just kidding, so sorry man that's definitely a bummer!!!
    :cool:
     
  18. neversatisfied

    neversatisfied Well-Known Member

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    Does this otterbox come with a screen protector like the iphone one does? if it does then count me in. Ill order mine right now lol.
     
  19. antipesto93

    antipesto93 Well-Known Member

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    mm are these avail in the uk?

    lol @ neversatisfied avatar :)
     
  20. neversatisfied

    neversatisfied Well-Known Member

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  21. antipesto93

    antipesto93 Well-Known Member

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    waaa no HERO GSM/ Classic version :(
     
  22. neversatisfied

    neversatisfied Well-Known Member

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    you need a us hero!!! Seriously :p

    Although i do kinda want your version. Its so cool lol.
     
  23. mysticmead

    mysticmead Well-Known Member

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    yep.. comes with a screen protector
     
  24. neversatisfied

    neversatisfied Well-Known Member

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    Wicked. Guess ill have to order one then. At least its better than those sticky screen protectors that are annoying when trying to place lol. Thanks for the info on that :D

    And yea i know my avatar is awesome Pesto :D
     
  25. golpher

    golpher Active Member

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    Sorry about your phone man,, also got the email about the otterbox and it ESSENTIAL!!

    good luck :)
     

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