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Dropped Galaxy S in water :-(Support

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  1. psychocandy

    psychocandy Well-Known Member

    Well, wife did with hers....

    Luckily it was only in the water for a second and she switched it off straight away. Trouble is it was on at the time.

    It currently sitting in a bowl of rice in airing cupboard for a few days. Anyone successfully rescued theirs after similar problem? Or reckon its dead now?

  2. ArmadaTattoo

    ArmadaTattoo Well-Known Member


    Gutted for your wife. Try leaving it above a radiator for a few hours (not on top of it directly obviously)
    You might get lucky. I have been lucky with older more basic phones so you never know.
  3. goughy

    goughy Well-Known Member

    My omnia went into a pool (in my shorts pocket) about a month after I first got it. Second I was out of the pool I pulled it as much apart as I could (sd card, sim card, battery etc) and when I got home it sat on the window sill for nearly 2 weeks; I didn't touch it. Put it back together and she worked fine. I wouldn't be in a rush to test it out. Give it plenty of time.
  4. Roze

    Roze Hiding behind a mystery VIP Member

    Ouch, I've heard from other members that sumberging all the parts in rice work, though I've been pretty lucky and have never dropped my phone in any liquid. But to be safe, let it sit there for a good amount of time, you don't want to turn the phone on when its internal is still wet. :)
  5. krillo

    krillo Well-Known Member

    I had a LG Diamond take a swim, it was actually on and in the water for a good 10 seconds. Disassemble as much as you can, leave it on a tv or monitor or anything else that is somewhat warm and let it sit for a few days (if you can). Mine came back ok.

    Saltwater is another thing entirely, that might kill it in the long run ...
    madushan92 likes this.
  6. psychocandy

    psychocandy Well-Known Member

    OK. Been in bowl of rice in airing cupboard for two days.

    Switch on test tonight.
  7. hsekum

    hsekum Well-Known Member

    all the best mate
  8. psychocandy

    psychocandy Well-Known Member

    Well it powers back on. As soon as you put battery in rather than when you press power button. :-(

    Pops up the Samsung Galaxy screen, goes blank, repeats. Doesnt start up. :-(

    Any ideas anyone?
  9. karnka

    karnka Well-Known Member

    The extremely dishonest advice, which I wouldn't dream of giving you is to return it to the supplier and say 'Just stopped working'.

    They might work out you dropped it in water if they pull it apart, they probably won't.
  10. psychocandy

    psychocandy Well-Known Member

    Dont all mobiles these days have things inside where they can tell if its got wet?
  11. karnka

    karnka Well-Known Member

  12. psychocandy

    psychocandy Well-Known Member

    Apparently, they use more than one. One on the battery, inside the battery, in the phone, on the circuit board etc.
  13. karnka

    karnka Well-Known Member

    I guess your only options are to either try and send it back (hoping for the best), or perhaps pull it to bits yourself... :/
  14. psychocandy

    psychocandy Well-Known Member

    Im wondering now the fact that it powers on without using the power button means the power button is still a bit wet. And when it does start up its constantly rebooting because the power is stuck.... ???
  15. I'd say just pull the battery and let it sit a while longer. They're definitely not going to replace it under warranty so you have nothing to lose.
  16. psychocandy

    psychocandy Well-Known Member

    Back in the rice it is. Was also wondering whether its worth giving it a blast with compressed air....
  17. Billbee

    Billbee New Member

    Mine got water damaged when a few drops of water got into the back and I didn't think anything of it so I left it on and kept using it for about 2 weeks. Then the battery life pretty much halved which made me think there was something wrong. I sent it back to Optus who sent it back saying it was water damaged. They didn't even open it up, they just sent back a photocopy with the USB jack circled where the water damage indicator is, I still couldn't see it. So I took mine to a phone repairer place and he opened it up in front of me and showed me all the water damage which had happened around the internal memory, and just from a few drops. He cleaned it out for me and now it's fine :)

    Might be worth taking it to a phone repairer person to get it cleaned.
  18. psychocandy

    psychocandy Well-Known Member

    So where are the water damage markers on the galaxy?

    I've explained what happened, what I did, how it is now to a repair place and they've quoted me
  19. ConceptVBS

    ConceptVBS Well-Known Member

    Have you really opened it up? As it taking apart the components and REALLY exposing it to the rice? If I were you, I would've left it for more than 5 days, ideally close to a week.
  20. psychocandy

    psychocandy Well-Known Member

    Took all the screws up but its a bugger to get apart.

    Bought some compressed air spray but that seemed to be spraying water as well :-(

    And the news is.....

    First of all completely dead this time. Fiddled with it a bit. Took all the screws out, tried to get the case apart - no joy. Put it all back together. And now...

    IT WORKS !!!!!!
  21. ucsblaw

    ucsblaw New Member

    A bbq/pool party got a little out of hand and my phone and I ended up in the pool. It's now sitting in a bag of rice. The first few times I tried turning it on I got varying results. The first time it turned on (after leaving it out to try overnight) it booted up and was "scanning media" while my widgets and stuff were loading and then it went blank. Now, when I power it on, it boots up but hangs at the swirling "S" and after a few minutes...it goes black. I'm going to try leaving it in the rice for another day or two and see what happens.

    Psychocandy, any updates on your phone? Is it still working?
  22. psychocandy

    psychocandy Well-Known Member

    Yeh. Still working. Home button/power button is a bit dodgy though.

    Not sure if theres something making these a bit sticky. Basically its all working though. Might get it looked at though see if the inside needs cleaning.

    If I was you I'd leave it a few days before trying again. In the end, left mine for 3 days....
  23. Geryatrix

    Geryatrix Well-Known Member

    The problem that you have with getting rid of water, is that it evaporates and mixes with the air, but unless it has somewhere to go it will just condense back onto another part of the phone.

    My advice, based on sorting out boat mounted electronic equipment, would be to remove the back, the battery, sim, SD card and anything else that can be removed to make it easy for the water vapour and air mixture to escape.

    Put the phone, face down over a source of gentle heat, a TV or Computer monitor as previously suggested, would be ideal, otherwise on a shelf over a radiator. Ideally your phone should not get hotter than 60 deg C.

    Leave for 24 hours and then slightly reposition phone and repeat, this should allow any trapped moisture to have a way out. Obviously the parts that you have removed can be dried alongside the phone.

    I usually place a plastic bottle top containing a few drops of water along side the unit being dried, on the principle that when that water dries then the water inside should have dried.

    Hope that this helps.
  24. cjbj2807

    cjbj2807 New Member

    was running from my truck to the house in the middle of a nasty rainstorm and i dropped my droid galaxy s on the way in... i didnt even realize it til i was in the house changing out of my wet clothes.. i went back outside twice found it after calling it from another phone. it was completely submerged in the water and ringing! not sure how but it still works the touch screen works perfect the only thing is that the speaker is messed up it routes all my calls to the speaker phone and the sound is very muffled. i took the phone apart wiped all the water out and put in a bag of rice.. a friend of mine told me to do that she works for verizon. try that if that doesnt help... im not sure what to tell ya to do..
  25. Sope

    Sope Member

    I had the same experience. I switched off my phone used a towel to dry all the visible water then i put it in a bag of rice for two days. After that it worked fine. Do not use a hairdryer to dry the water as this might melt in inner components. Do not switch your phone on until the two days are over, because if there is water that still resides in the phone while it is on, the water mess with the electricity and can short circut your phone

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