eh gads! Was going to the store, incredible in my hand; then while parking, put the incredible on my lap, completely forgot, and when I stood up to go outside, the dinc fell outta my lap and hit the asphalt! no scratches on the screen, but on the top right corner near the earphone, there was a small crack of the case, that isnt noticible. thought I dodged a bullet there however, on the corner near the power button, there is a huge crack/indent. oh man, my dinc is scarred and looks ugly luckily, i called up verizon and said i just purchased the dinc online but forgot to add insurance, so the lady added it and now im paying $6/mo, so in a couple months i'll make a claim and get a new/crackless phone phew! at first i thought insurance was for suckers cuz at $6/mo thats $72/year wasted...but for a phone this expensive, and powerful, its worth it now!