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Dropped Phone, and wont Charge :(Support


  1. detro

    detro New Member

    I just dropped by Huawei Ascend 2 Phone on the floor, about 3 feet off my table to the floor.

    It turned off and I am trying to charge it but it is saying that I need to charge it becuase on low battery in the red/orange level. And if I unplug the charger, it automatically turns off. I already tried using 3 different chargers and they all end up the same way, I take the charger off, and it turns off.

    When I turn it on and have the charger, I can still surf the web, and hear music on my SD card. Can someone please give me any info such as , will I need to turn the phone in because it's broken, or if I need a new adapter, or anything. Thanks for your time !:rolleyes:

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  2. olbriar

    olbriar Moderator Moderator

    Hello detro and welcome to Android Forums. I'm guessing you have a hardware problem and not a problem with your chargers. If you have insurance you might check that avenue for a repair. Otherwise, you might look for a local repair shop that can fix it for you. I'm sorry for your misfortune but it's great to have you as a new member of these forums. I hope you enjoy your time here.

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