Dropped phone in water how do I fix it?Support


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  1. breeakavixen

    breeakavixen New Member

    towel dried it and took it apart. it is now in a bowl of rice. i tried to turn it on and all that is happening is the screen keeps blinking. but it still viberates like normal. can i fix it?

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  2. My advice: Keep it in dry white rice for a week so you can get 100% of the moisture out, I know it's hard to resist and you are curious, but the more you turn it on with damp hardware the worse off you will be.

    I have been there with my Mytouch Slide, it's a pain, but when you get all of the moisture out, there is a decent chance it could survive.
    PolicyWonk likes this.
  3. xPureEvilx

    xPureEvilx Well-Known Member


    Lol I was gonna say the same thing, The rice trick works... Just dont jump the gun after 1 day and think its dry. When you drop your phone in water, take the battery out ASAP and get a bag fill it with rice and put your phone in it for a week. This works sometimes.
  4. Rukbat

    Rukbat Well-Known Member

    Rice may work if you keep the phone in it long enough and the water was pure enough. Years of owning a cellphone store taught me how to fix dunking, though.

    1) IMMEDIATELY remove the battery!

    2) Get a large plastic container, about 12" X12" or larger. Pour in at least 2" of rubbing alcohol. Put the phone into the alcohol and swish it around for a few minutes, to get alcohol all over the inside of the phone.

    It'll wash off the dirt and minerals that were in the water and it absorbs water.

    If you're adventurous, you can open the phone and wipe everything inside with an alcohol swab or other piece of gauze.

    3) Take the phone out of the alcohol, shake it dry.

    4) Now put it into rice for a day or two.

    5) Give the battery the same treatment - it'll only take a second in the alcohol to dry it. Dip it in, shake it out, put it in the rice.

    6) When everything is dry, the phone should work.

    Drying it in rice alone, if any corrosive chemicals or some carbon dissolved in the water, got into the phone, may get the phone to work for a few days, or even a few weeks, but it's slowly being damaged by what you didn't remove, and it'll eventually stop working.
    akashik, maxtease and xPureEvilx like this.
  5. xPureEvilx

    xPureEvilx Well-Known Member

    This is a new one but I cant see any reason it wouldn't work.

    Just to be clear, you do both the alcohol and rice 2x?


    Good post Rukbat, Hopefully I never have to use it =P

    Thank you,
    PureEvil
  6. akashik

    akashik Well-Known Member

    I haven't heard about the alcohol step before, but it makes sense. I'll keep that in mind if I ever up dunking my phone.
  7. Rukbat

    Rukbat Well-Known Member

    I actually dunk the phone in alcohol to soak it thoroughly immediately, then disassemble it and wipe every nook and cranny down with lintless swabs soaked in alcohol, but I've had customers who saved their phones just by soaking them.

    Clean the phone and battery separately, of course, because leaving the battery in the phone when it's wet causes corrosion (by electrolytic action) starting immediately. Even if you have to break the battery cover to get the battery out, you might have to spend $2 to save a $200 phone. The faster you get it out, the better the chance that the phone will keep working until you get tired of it.

    I've never dried a phone in rice - I just let it sit in a warm dry place for a couple of days. But if you want to use the phone the next day, rice should dry it out overnight. Silica gel or a hearing aid dryer (which is silicon gel) should work faster than rice.

    But get the phone clean with alcohol before you dry it. And, yes, it's better to never need to know all this stuff. :)
  8. katt3682

    katt3682 New Member

    I dropped my phone in water once and I took it apart, used a hair dryer. Within a few hours it started to work again and it still works, a year later. Wasn't a smart phone, but you could still try the hair dryer, then see what happens.
  9. sillyname

    sillyname Well-Known Member

    There isn't much saving a phone dropped in a naval berthing area... it becomes artificial reef.
  10. gabs10

    gabs10 New Member



    Hello all, i guess i am buggered, i just dropped my galaxy tab (1st one) in soapy water and i dont have the tools to open it to remove the battery. :(((((:)mad::(
  11. Rukbat

    Rukbat Well-Known Member

    If you took the time to connect to this site it was already too late with soapy water. That's highly acid and will eventually etch the PC board into a nice non-conductive piece of fiberglass.

    Sorry.
  12. stoned365

    stoned365 New Member

    take the battery out Throw it in a bag of rice and leave it alone for a couple days it sounds wierd but the rice acts like a dehumidifer and absorbs all the moisture out of the phone ive watched a friend drop his phone in his dog water bowl god knows how many times and hes still on "nice" phone number 1.... long as you get it powered down ASAP it ant short circiut without power thus no damage to your circuit board
  13. Prepaidguy9081

    Prepaidguy9081 Well-Known Member

    yes, evaporate the watar and leave the inpurities behind on the board?

    how about alcohol and remove both. then let the alcohol evaporate much fadter as well?

    just sayin
  14. James_Bond

    James_Bond Well-Known Member

    Check out How to save a phone dropped in water. When using alcohol to save your phone try to get as close to pure alcohol as possible. Get the 99% alcohol if you can. Alcohol is a none conductive liquid and will get rid of all the water, minerals, soap, coffee, soup or whatever kind of liquid you exposed your phone to. You want 99% though so it
    Prepaidguy9081 likes this.
  15. danniekayy92

    danniekayy92 New Member

    I dropped my phone in toilet watet a few days ago. I put it in rice the next day bc that night I was drunk an it slipped outta my hand I reached down and grabbed my phone and told my roommate what I did. We put it in rice or so I thought I did. I woke up the nexy day to find out I put the wrong one in rice. The one I had dropped in water was in bed with me. I put it in the rice right away. It got the moisture out of the camera so I thought it would be ookay so I put the battery in and the charging light and keyboard lights came on but not the screen. Its been in rice since that day and its still the same. I have a samsung galaxy s it was given to me by a friend so I cant just sent it to the factory. I need help please. What should I do??
  16. Rukbat

    Rukbat Well-Known Member

    The odds of finding 99% pure alcohol (that's 198 proof) in any envronment wetter than the outer skin of the ISS are pretty slim. "Pure" (100%) alcohol, by the time it's sealed into the bottle in a desert environment is closer to 95%. It's hygroscopic - it absorbs water, like a 19th century robber baron absorbed money. That's the whole reason for using it here - to absorb all the water in the phone, even water that has soaked into absorbent material. And that's assuming that you can get a license to buy the stuff.

    The alcohol you buy in the drugstore, isopropyl or rubbing alcohol, is (depending on the humidity when you open the bottle) about 70% alcohol, and it's hygroscopic enough to dry a cellphone to a point drier than one sitting in an air-conditioned bus in the Mohave Desert. (And enough to bathe your phone in costs less than $2 - the closest you can get to that in "pure alcohol" would be Everclear - at about 10 times that price.) Stick to rubbing alcohol, plastic gloves (the stuff's poisonous if ingested) and if you have the option, let someone experienced do it.
    Prepaidguy9081 likes this.
  17. Prepaidguy9081

    Prepaidguy9081 Well-Known Member

    open it and clean it with alcohol. As to remove the corrosive impurities left behind by the water you are evaporating with the rice.
  18. Prepaidguy9081

    Prepaidguy9081 Well-Known Member

    You can watch a you tube video on dismantling. You do not need to separate the screen from the glass though as many videos will show. Just open it enuff to get at the circit boards.
    Just dont force anything more than demonstrated in the video and you should be ok.
  19. thebrightpink

    thebrightpink Member

    I dropped my HTC One in the toilet, and it's not working at all. Does anyone know how to make it work again?

    It was in the toilet for a second or two. I then took it out immediately and turned it off, wiped off any excess water, and left it in a bowl of rice, rotating it every few hours, for 48 hours. I have tried to turn it on this morning, but have had no luck. The screen is just blank, and the phone does not react when I put the charger in. The led green light doesn't come on to say it's charging, and neither a laptop of computer are recognising it when I plug it in. Does anyone have any idea what's wrong with it, or is it just completely dead? It's a new phone on contract, and I really can't afford to get a new phone. Or does anyone have any idea how much it would cost to repair it?

    Any advice or tips would be really appreciated!
    Thanks :)
  20. Mehta23

    Mehta23 Well-Known Member

    If you go back to the beginning of the thread, you'll find that the op had exactly the same experience.
    There's a few more tips there but one member said to keep it in the rice for longer than a day
  21. thebrightpink

    thebrightpink Member

    I am struggling to find any strong alcohol, and cannot take my phone apart (I have looked up how to do it online, and it is very complex, and I will only damage the phone further). It should have completely dried out by now, but I'm leaving it in rice for another 24 hours. I'll take it to a phone shop tomorrow and see what they say
  22. Prepaidguy9081

    Prepaidguy9081 Well-Known Member

    What phone?
    You only need to remove the back cover on most devices and then pull the circit boards. Wipe them down.

    It is easy, just dont rush and stay patient.

    But I mean if ur not comfortable then that's ok.

    The alcohol in the walmart pharmacy will work just fine.

    Fixed my samsung fresh out of the washing machine [ran the full cycle]

    And I booted ot 20 minutes later.
  23. Iosh

    Iosh New Member

    I had mine drop in d bathroom and battery came out. Water spilled to it but not soaked. That's why I thought it was just ok. I turn it on and left for work. WHen I came to the ofc it started acting weird. I turned it off and let it dry for a few days. I tried turning it on and charged but no luck. After taking it to a repair center they told me battery is discharged or something I forgot. lucky for me I just replaced battery. Try using a different battery after drying your phone for 1 or 2 days. Mine is still working as a matter of fact I'm using it to post this.

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