Dropping every call since update yesterdaySupport

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  1. traceythompson

    traceythompson New Member This Topic's Starter

    Jun 15, 2010
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    I have had my Evo for almost 3 weeks. I had terrible reception to begin with before the update. I had perfect reception with my Hero before and Other 5 phones in my house never loose service. Today I have had at least 6 dropped calls. I called Sprint, did a hard reset, it didn't help.

    Could I have a setting wrong somewhere? They checked the cell towers, everything is fine of course! They said next they would send a replacement. How can they if it is sold out. Anyway, I am not sure what to do.

  2. htcevolee

    htcevolee Well-Known Member

    Jun 10, 2010
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    You can always try a Hard reset see if it helps but it erases all info.
    You can try updating your PRL, current known version is 60667
    Sprint should now have Evo's in stock but definitely try to return it before your 30 days is up, atleast get on the waiting list if there is one which will get you a new Evo.

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