Support Duplicate entries in Contacts

Discussion in 'Android Devices' started by SirCheese, Jul 29, 2010.

  1. SirCheese

    SirCheese Well-Known Member
    36

    Jan 23, 2010
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    if i edit a contact, it's got like 3 rows of the same info listed, what's the best way to clean this out?
     

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  2. Iforgit

    Iforgit Well-Known Member
    16

    Feb 14, 2010
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    I did it all online. If you go into contacts under your gmail. Click on the boxes next to the duplicate entries so that you have more than 1 person selected then look to the right and there is a blue line that says merge these contacts. I had to do this after many of my phone numbers were separate from my email addresses.

    Also I created a new group so that I didn't get every single person I ever emailed on my phone and just the people I email/call most often.
     
  3. SirCheese

    SirCheese Well-Known Member
    36

    Jan 23, 2010
    148
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    36
    they aren't duplicated on line that i can see, just on the phone, like if i try to send a txt message, ill type the name, it shows it like 2-3 times, same name and number.
     
  4. Iforgit

    Iforgit Well-Known Member
    16

    Feb 14, 2010
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    16
    Then I would suggest to long press and then choose delete. They might've gotten there if you did a backup of your phone number then reinstalled phone book.

    Whatever the case may be I find it a lot easier if you are at a computer to fool around with your contacts rather than doing it on the phone itself.
     
  5. dntesinfrno

    dntesinfrno Well-Known Member
    53

    Jun 7, 2010
    376
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    computer tech
    Virginia
    If they are correct online and im assuming there isnt anything on the phone that isnt in gmail contacts this is what i would do.

    1. Log into gmail and export you contacts list (always good to have a backup)
    2. Delete all contacts from the phone
    3. Re-sync

    If in fact the online contacts are correct then they should sync back with no duplicates. If they are still screwed up when you re-sync there is something wrong in the gmail side of things.
     
  6. FanDr0id

    FanDr0id New Member
    5

    Jan 8, 2011
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    You have probably solved this by now but since I have just had to resolve this problem myself, and in order to help anyone else with the same issue, here's what I did:

    - Select 'Contact' by preference
    - Press the Menu button
    - Select 'Edit contact' from the options
    - Wait for contact info to arrive then press Menu button again
    - Select 'Separate' option
    - Select 'Yes' option from dialogue box to confirm action

    At this point, all duplicate entries will now appear in Contacts section.

    - Select a duplicate entry
    - Press Menu button
    - Select 'Delete'

    Do this for all duplicate entries.

    In my case, this occurred when I had a replacement Android phone and had several back-up entries when data was transferred and also synced.
     

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