Duplicate Number Won't Go Away - Facebook Contact Info Not Updating...


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  1. richcowell

    richcowell Well-Known Member This Topic's Starter

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    I've had an issue with a contact:

    Google Contact - Parents Landline
    Facebook Contact - Brother - had landline listed in his profile

    I got him to remove the old number from his profile, but I can't get it to update on my Desire... So it still displays when I link his Google & Facebook contacts...

    As a result of this whenever I get a call from my parents house, it shows up with his Facebook photo/name...

    I've tried going into the Sync settings in Settings and forcing it to re-sync, but no change...

    I've tried deleting the Google contacts and re-adding them, but that's not done the trick :-s

    If anyone's got any suggestions I'd love to hear...
     

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  2. wisewood

    wisewood Active Member

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    Have you tried unlinking his facebook profile and then linking it again.

    I had a rubbish picture as my facebook profile pic when i sorted the phone out, and then changed it but my phone still displayed the bad one. After much messing around i eventually sorted it by doing something along the lines of unlinking and then syncing it up again.
     
  3. richcowell

    richcowell Well-Known Member This Topic's Starter

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    Yep, done all that, unlinked it, deleted the Google contact, created a new Google contact with a slightly different name, and then linked it again...

    Even if I don't link it - if I look at the Facebook contact in the People list it still shows the old number :s it just doesn't seem to sync correctly :(
     
  4. richcowell

    richcowell Well-Known Member This Topic's Starter

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    Just thought I'd put the solution in here for anyone else that might be having the same trouble...

    I'd already tried deleting the individual contact from my Google contacts, which hadn't worked, and several forced re-synchronisations...

    I deleted the Facebook account from the phone completely, then re-added it... Once it was re-added and synchronised the issue was no longer there...
     
  5. marky9074

    marky9074 Well-Known Member

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    Wot he said... ;)
     
  6. richcowell

    richcowell Well-Known Member This Topic's Starter

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    I think you'll find, if you look at what he said, that the suggestion was simply to 'unlink' the contact and re-sync... Not to remove the Facebook account completely.
     
  7. marky9074

    marky9074 Well-Known Member

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    No I am agreeing with you! As in 'what you said'.. Everyone keeps saying to just deselect the sync contact option which just does not work...
     
  8. richcowell

    richcowell Well-Known Member This Topic's Starter

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    Aah... I apologise for my offhand comment then!

    :)
     

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