Durability Issues


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  1. DGalt

    DGalt Well-Known Member This Topic's Starter

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    These are mostly minor things, but it's only been a month. To be honest, I think the BodyGlove that I had on the phone for the first couple of months slightly distorted parts of the phone.

    Why do I say that?

    One, I have another thread about this, but the plastic edge that runs around the keyboard portion of the slider (it's like a rubber bumper, it runs over the USB port and around the rest of the phone) is a bit loose where the USB port is. Also, the screen seems a bit loose when the slider is closer. I can move the screen slightly side to side (don't know how to describe it), as if it's not quite locked into place.

    I don't remember these being issues when I first got the phone, but I attached the BodyGlove about 2 hours after I got it so I really have no idea. But the slider fits together so tightly that I think the clasps that held the BodyGlove on the phone may have causes the phone to adjust slightly and now that I'm not using the BodyGlove any more that adjustment is causing looseness.

    Any suggestions? Would this be grounds for having the phone replaced? Initially I thought I could just ignore these little things but like I said, the phone is only a month old so they're kind of driving me nuts.
     

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  2. bigdroid

    bigdroid Well-Known Member

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    I would see if you can exchange it. Regardless if the Body Glove caused it or not, the accessory was designed to fit the phone and if it is not functioning properly time to exchange the phone before 30 days are up.
     
  3. DGalt

    DGalt Well-Known Member This Topic's Starter

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    What is their protocol for replacing a phone though (I got mine at BestBuy, although I assume I could bring it back to verizon too)? Do I need to show obvious hardware malfunction? I mean, I notice it, but to a sane person they may not realize anything was different.
     
  4. Spankymctoast

    Spankymctoast New Member

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    From my past experiences in wireless sales, if you buy the phone from Best Buy you have to exchange it at Best Buy, same goes for any third-party dealers. This of course is only if you want to exchange the phone, you will defiantly need the original box also. I hope this helps anyone who might be thinking of exchanging the phone.
     

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