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E-mail AppSupport


  1. borderknight

    borderknight Member

    Hi All, I need some help with a continuous problem with the stock e-mail app. The problem is whenever I delete e-mails they keep re-appearing. When I delete them from my outlook account on my pc they never come back, however on android they come back all the time even if they

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  2. neil154

    neil154 Well-Known Member

    do you have an exchange account, pop or imap? Also, is this a gmail account or some other type of account?
  3. borderknight

    borderknight Member

    Thanks neil154, my account is pop with a sky.com, the other account I have added is an o2.co.uk account which works well with the app. I also have a gmail account but not linked to this app.
  4. neil154

    neil154 Well-Known Member

    I am really puzzled about the reoccurring emails. I have pop accounts and Outlook also and d not have the problem. I even have Outlook set to never delete from the server. It sounds like your email program thins you didn't get the email before and gets it again. Do you ever get the same email twice (I mean one that you did not delete and you get it again)? Did you have this problem from the beginning of the install or is it recent?

    I have 3 suggestions which I have no way of knowing if they will really help. First suggestion would be to delete the email app and reinstall it if you are not using the default app. Second suggestion would be to delete the accounts if you are using the default app and then recreate the accounts. The thirs suggestion would be to try another email app. I use MailDroid and it works fine for me and it does give you the option to delete from server (which I do not and do not have any repeat emails).


    Do you have the same problem will all the email accounts?
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