Earpiece crackling fault - hardware ?Support

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  1. connectandroid

    connectandroid Well-Known Member

    The defy is on the shortlist of mine vs Samsung Galaxy S vs HTC Desire HD/Z but came across this report of earpiece crackling faults http://forums.whirlpool.net.au/forum-replies.cfm?t=1535948&p=9#r172 and wondering if anyone has experienced this or has more info ?


  2. NiteWalker

    NiteWalker Member

    I haven't, if I did it would be very annoying, but I'm sure motorola would take care of it. So I'm not faulting the phone for it just yet; it might be limited to a certain number of handsets.
  3. 8Ball

    8Ball Well-Known Member

    Haven't noticed that either.
  4. colnago

    colnago Well-Known Member

    The only "issue" I've noticed is that on a call, when I moved the phone from being physically on my ear, to maybe a half an inch "off", the volume would drop significantly when pressed back on my ear. It would resume at previous volume levels shortly after, or if I moved it away and back again. Its been a random occurrence, and I have not been able to replicate it at will.

    I also have noticed crackling on speaker when at max volume. This from a phone where I was testing Skype, which defaults to speaker on my other phone, and listening at surprisingly good volume level at half volume, when I realized that the sound was coming from the earpiece. When I switched to the speaker I was even more impressed. This coming from a VoIP engineer...FWIW. "Quality" of the sound is not the "best", but better than most. More importantly, its loud enough to hear when in a noisy environment...as always, YMMV.
    Sefriel likes this.

    MIKEEEEE Member

    crackling speakers is called 'clipping', when too much volume is applied to the speaker magnet.

    because i'm vehicle centric with my DEFY, i'm always using a bluetooth headset or speakerphone.

    no audio problems at all for me.
  6. connectandroid

    connectandroid Well-Known Member

    Thanks guys for sharing your experiences and info. Still conflicted if i should get this phone so close to Xmas IF there is such a fault. But now the defy can be rooted it's moved up a notch on my shortlist.

    Next criteria is battery life - i think the Samsung Galaxy S is the standard to measure against for battery life ?
  7. BobbyPhoenix

    BobbyPhoenix Well-Known Member

    I have no issues either. Actually the call quality is better on my Defy than my Desire HD. I have my Defy since the day before Thanksgiving, and I was mainly using my DHD, and after a full charge on the Defy, I didn't touch it for three days, and it was still at 100%! Three days! I know Moto phones only go by 10% increments, but that still means it didn't even drop 10% in three days. My DHD drops 10% in three hours!
  8. connectandroid

    connectandroid Well-Known Member

    thanks bobby for the battery info :)
  9. JuanPiggly

    JuanPiggly Active Member

    YES!!! i'm currently having this problem! i can't hear anything through the ear piece! its dead silent. the only way i hear anything is through speaker or headset. but im gonna have it replaced soon! :D

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