Support Editing Contacts Deletes Them!

Discussion in 'Android Devices' started by adamu7777, Dec 14, 2009.

  1. adamu7777

    adamu7777 New Member
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    Dec 14, 2009
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    Using the Motorola Droid... I am an exchange user and had the device paired to my gmail account, although i never use gmail.

    if i go in and edit a contact (change name, phone number, or add info), after i click to update the contact, they disappear from the contact list! WTF? i know they are still there... somewhere... as if i manually input their phone number, their name comes up when the droid dials them... but they sure do not display in the contact list...

    also, if i try to delete a contact, it prompts me to ask me if i am sure, but no matter how many times i try, it won't delete them.

    HELP![​IMG]
     

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  2. john30308

    john30308 Well-Known Member
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    Dec 3, 2009
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    My company actually uses a Zimbra server (Exchange like) and I thought I was having the same problem. Actually what was happening was that any contact edited in the Droid gets filed thereafter first name - last name, not last name - first name, like I had them. They weren't actually deleted, just moved. I tried to work around it but just gave up and now know what to expect. It may not be our situation, but check it out.
     
  3. adamu7777

    adamu7777 New Member
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    Dec 14, 2009
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    good thought jon... i had checked to see if that was the case but no luck :(
     

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