I am new here and just hope I am posting in the correct place... I have had my new Elite for about a week now and am having a re-occuring problem where the screen freezes on waking the phone. This does not happen all the time but when it does, I remove the battery and reboot which cures the problem until the next time. I contacted VM and they said if it persists to return the phone to Best Buy for a new one. Is anyone else having this problem? I am wondering if it just a faulty phone or a bug with all Elite models?