Support Email Accounts kicking me out of Inbox

Discussion in 'Android Devices' started by chalkjhawk79, Aug 31, 2010.

  1. chalkjhawk79

    chalkjhawk79 New Member

    Aug 31, 2010
    I am having a very, very annoying problem that I hope someone smarter than me can help me with!

    I have two email accounts setup under my Email on my Ally. So, when I select the Email button it takes me to a screen that has both of the accounts (which were working fine a couple days ago). The issue is happening on both accounts (one is yahoo and the other is my work outlook).

    If I click on one of the accounts it takes me to the Inbox for that account. If I then subsequently select an email to read it takes me into that email. However, after a few seconds it automatically sends me back to the prior screen (Inbox for the account). Then, sometimes, it sends me back again to the Accounts selection screen.

    I have changed the email refresh for both accounts to 5 minutes, so that should be long enough for me to read an email without it kicking me out of one.

    I turned on my wi-fi to connect to my home network yesterday, but have since turned off wi-fi (thinking that might have been the problem) and it is continuing to do the same thing.

    On a side-note, if I open up my Gmail App (which is not an account in my Email app) it seems to work fine.

    I am at wits end so hopefully someone can give me some insight! Thanks!

  2. Vmanisme

    Vmanisme Well-Known Member

    Jun 19, 2010
    I had a similar issue, had to clear cache for it to work again.
    Settings>Applications>Manage Applications>"Menu" button>Filter>All>Find Email app and Clear Cache.
  3. aminaked

    aminaked Well-Known Member

    I highly recommend K9 over the stock email client. It's free in the market.

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