Email Icon Color Change and reset questionSupport

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  1. cb_avatar

    cb_avatar Member

    My stock email icon, which launches my email, suddenly changed to a black square. About a half hour later, it went to a blue square, blending into the stock background (with the hot air balloon). I cannot figure why this happened or how to reset the icon...any suggestions?

    If I have to reset the phone, I have not done this recently. So, on the Verizon S4, is this fairly easy? Do I need to call Verizon? Is it simply a matter of selecting options and reentering basic info like Google name/pw, etc?



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