email not respondingSupport


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  1. jfolliard

    jfolliard Well-Known Member This Topic's Starter

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    well, suddenly my email is not responding. When I tap on the email icon nothing happens then after a few seconds I get this message - Email is not responding. would you like to close it? options are Wait or OK.

    I've turned the phone on and off to no avail.

    Is there a way to recycle or clear out the main email app? Or a way to uninstall and reinstall it. Obviously I do NOT want to do a factory reset.

    Thanks.
     

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  2. jfolliard

    jfolliard Well-Known Member This Topic's Starter

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    PS - when it does finally open, I cannot delete any emails. weird.
     
  3. Kelmar

    Kelmar Done by choice VIP Member

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    Try going to Manage Apps and clearing the cache for the app.
     
  4. jfolliard

    jfolliard Well-Known Member This Topic's Starter

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    thanks, I'll try that.
     
  5. nhirsch

    nhirsch Member

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    same problem with Galaxy II. I'm thinking one of my installed apps is interfering and causing the problem. Not sure but it's annoying.
     

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